Job summary
We are looking for a committed individual with a calm, flexible and positive personality to work in a very important role as part of the facilities team in West Sussex at the Trust's Headquarters in Worthing. This role is to operate a busy switchboard and reception area at Swandean, dealing with numerous in-going and out going calls, face to face contact with staff, visitors etc and to attend to the needs of each department based in the building with regard to post, deliveries, hospitality, visitors, message taking and departmental moves.
You will be the first point of contact with Sussex Partnership NHS Foundation Trust in some cases and therefore you will need to possess excellent customer service skills, preferably have previous experience of a busy reception area and strong telephone techniques. The vacancy is for 25 hours per week 12.00 - 17.00 Monday to Friday. Full induction and training will be provided.
Main duties of the job
We are looking for a committed individual with a calm, flexible and positive personality to work in a very important role as part of the facilities team in West Sussex at the Trust's Headquarters in Worthing. This role is to operate a busy switchboard and reception area at Swandean, dealing with numerous in-going and out going calls, face to face contact with staff, visitors etc and to attend to the needs of each department based in the building with regard to post, deliveries, hospitality, visitors, message taking and departmental moves.
You will be the first point of contact with Sussex Partnership NHS Foundation Trust in some cases and therefore you will need to possess excellent customer service skills, preferably have previous experience of a busy reception area and strong telephone techniques. The vacancy is for 25 hours per week 12.00 - 17.00 Monday to Friday. Full induction and training will be provided.
About us
This is an exciting opportunity to work for Sussex Partnership NHS Foundation Trust and be part of a motivated team who want to make a positive difference to people's lives. The benefits are excellent and include:
- To be part of a forward thinking leading mental health Trust offering high quality care
- Competitive rates of pay
- Excellent NHS pension scheme
- Paid annual leave entitlement
- Challenging and rewarding work
- Training and development opportunities
Job description
Job responsibilities
We are looking for a committed individual with a calm, flexible and positive personality to work in a very important role as part of the facilities team in West Sussex at the Trusts Headquarters in Worthing. This role is to operate a busy switchboard and reception area at Swandean, dealing with numerous in-going and out going calls, face to face contact with staff, visitors etc and to attend to the needs of each department based in the building with regard to post, deliveries, hospitality, visitors, message taking and departmental moves.
You will be the first point of contact with Sussex Partnership NHS Foundation Trust in some cases and therefore you will need to possess excellent customer service skills, preferably have previous experience of a busy reception area and strong telephone techniques. The vacancy is for 25 hours per week 12.00 - 17.00 Monday to Friday. Full induction and training will be provided.
This is an exciting opportunity to work for Sussex Partnership NHS Foundation Trust and be part of a motivated team who want to make a positive difference to peoples lives. The benefits are excellent and include:
- To be part of a forward thinking leading mental health Trust offering high quality care
- Competitive rates of pay
- Excellent NHS pension scheme
- Paid annual leave entitlement
- Challenging and rewarding work
- Training and development opportunities
For further information and an informal chat please telephone Chris MacDonald on 07740054967 and complete the application form in full online.
Job description
Job responsibilities
We are looking for a committed individual with a calm, flexible and positive personality to work in a very important role as part of the facilities team in West Sussex at the Trusts Headquarters in Worthing. This role is to operate a busy switchboard and reception area at Swandean, dealing with numerous in-going and out going calls, face to face contact with staff, visitors etc and to attend to the needs of each department based in the building with regard to post, deliveries, hospitality, visitors, message taking and departmental moves.
You will be the first point of contact with Sussex Partnership NHS Foundation Trust in some cases and therefore you will need to possess excellent customer service skills, preferably have previous experience of a busy reception area and strong telephone techniques. The vacancy is for 25 hours per week 12.00 - 17.00 Monday to Friday. Full induction and training will be provided.
This is an exciting opportunity to work for Sussex Partnership NHS Foundation Trust and be part of a motivated team who want to make a positive difference to peoples lives. The benefits are excellent and include:
- To be part of a forward thinking leading mental health Trust offering high quality care
- Competitive rates of pay
- Excellent NHS pension scheme
- Paid annual leave entitlement
- Challenging and rewarding work
- Training and development opportunities
For further information and an informal chat please telephone Chris MacDonald on 07740054967 and complete the application form in full online.
Person Specification
Qualifications
Essential
- Good Secondary Level Education
Communication/Relationship
Essential
- Excellent Communication Skills
- Good team worker
- Ability to deal with difficult situations
Person Specification
Qualifications
Essential
- Good Secondary Level Education
Communication/Relationship
Essential
- Excellent Communication Skills
- Good team worker
- Ability to deal with difficult situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
