Lancashire & South Cumbria NHS Foundation Trust

Medical Secretary

The closing date is 17 December 2025

Job summary

Applications are invited for a Medical Secretary to provide maternity leave cover on a fixed term contract of 12 months to the Eating Disorder Service, this role will include providing remote cover for the Doctors.

The Secretary will be expected to utilise a range of technical skills, which may include word processing, use of email and other IT skills, audio tape transcription, and medical /pharmacological terminology. They will also be expected to employ highly effective interpersonal and communication skills and will be required to work frequently without direct supervision.

The confidential nature of all work concerning patients must be understood and safeguarded and the particular sensitivities to mental health issues respected.

The post holder will be required to work flexibly in response of the needs of the Network and cover for absent colleagues when and where necessary for short periods of time such as annual leave and short-term sickness across various sites and travel will be necessary.

Main duties of the job

  • To coordinate and manage the Consultant's diary, liaising with individuals within and outside of the Trust as necessary to arrange appointments, supervision and meetings; both clinical and non-clinical. Preparation of agendas and any other meeting documentation in advance and ensure that the consultants/team leaders have all relevant papers prior to the meetings taking place. Attendance and minute taking at meetings, if necessary, e.g. Consultant meetings, MDT's, Inpatient meetings, etc.
  • Confidential and courteous telephone liaison with clients, carers, relatives, other hospitals, GP's, health purchasers, referring agencies and multi-disciplinary teams as necessary. Handling and resolving queries wherever and whenever possible
  • Answering distressing telephone calls and occasional face-to-face contact with emotional clients/carers.
  • Typing letters, audio typing, clinical reports and transcriptions and updating databases and spreadsheets.
  • Book physical health clinics. Liaise with patients, send text reminders/letters/emails.
  • Organise and distribute doctors monthly leave calendar to EDS community teams.
  • Update and distribute doctors weekly job plan to EDS community teams.
  • Managing patient communication, including the booking and rescheduling of appointments.
  • Creating accurate documents, such as letters, reports and case notes from digital recordings or notes.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Details

Date posted

03 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum (subject to confirmation)

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

351-SPS1550-CS

Job locations

Eating Disorders Admin Team - Oxford Annex

Preston

PR1 3SG


Job description

Job responsibilities

Please see the attached job description and person specification which outlines all essential information related to roles and responsibilities,

Job description

Job responsibilities

Please see the attached job description and person specification which outlines all essential information related to roles and responsibilities,

Person Specification

Qualifications

Essential

  • English & Maths qualification at GCSE level or equivelant
  • RSA III or equivalent word processing
  • Educated to Diploma level or equivalent

Desirable

  • ECDL
  • RSA level III audio typing skills

Knowledge

Essential

  • An understanding and appreciation of confidentiality

Desirable

  • Awareness of Mental Health Act 1983

Experience

Essential

  • Minute Taking

Desirable

  • Previous experience of working as a medical secretary
  • Previous live typing experience

Skills

Essential

  • Advanced communication and organisational skills
  • Ability to process and manage information relating to distressing and traumatic events
  • Ability to work without direct supervision on own initiative
  • Ability to cope with pressure and deadlines, remaining calm and pleasant
Person Specification

Qualifications

Essential

  • English & Maths qualification at GCSE level or equivelant
  • RSA III or equivalent word processing
  • Educated to Diploma level or equivalent

Desirable

  • ECDL
  • RSA level III audio typing skills

Knowledge

Essential

  • An understanding and appreciation of confidentiality

Desirable

  • Awareness of Mental Health Act 1983

Experience

Essential

  • Minute Taking

Desirable

  • Previous experience of working as a medical secretary
  • Previous live typing experience

Skills

Essential

  • Advanced communication and organisational skills
  • Ability to process and manage information relating to distressing and traumatic events
  • Ability to work without direct supervision on own initiative
  • Ability to cope with pressure and deadlines, remaining calm and pleasant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Eating Disorders Admin Team - Oxford Annex

Preston

PR1 3SG


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Eating Disorders Admin Team - Oxford Annex

Preston

PR1 3SG


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Admin Lead

Debbie Middlehurst

debbie.middlehurst@lscft.nhs.uk

07966413595

Details

Date posted

03 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum (subject to confirmation)

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

351-SPS1550-CS

Job locations

Eating Disorders Admin Team - Oxford Annex

Preston

PR1 3SG


Supporting documents

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