Team Secretary

Job summary

The role of the Team Secretary is to provide a comprehensive secretarial, administration and information service to the consultants, clinicians and managers in respect of their NHS work and to the supporting medical teams. The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, audiotyping, communication and organisational skills. Qualification to AMSPAR Medical Secretary Diploma level or equivalent is desirable, as are medical shorthand and transcription skills, along with knowledge and understanding of medical terminology. An ability to understand the need for and to maintain confidentiality is paramount.

An essential part of the role is the ability to manage and prioritise own workload without direct supervision. Part of this role entails agile working on a rota basis.

Main duties of the job

o Be the front face of ELCAS by being part of the reception team, booking in patients, booking rooms, and ensuring the young people's reception area is maintained to a high standard.o Process and navigate urgent/crisis calls from patients presenting in distress to the appropriate team.o Processing referral information gathered from self-referrals onto the IAPTUS system and allocating this for triage to the appropriate team.o Communicate with clinicians and ensure best levels of care and clinical decisions are followed for patients in line with guidance from the Assistant Business Manager.o General photocopying of prescriptions, sensitive documents relating to patient care.o Working with the team to ensure urgent ICE referrals are communicated and processed accordingly.o Completion of relevant paperwork, obtaining records when necessary, and other appropriate documentation.o Recording, collation and calculation of daily, weekly, monthly statistics and forwarding to relevant departments.o Copy and prepare patient records for solicitors, retrieval and photocopy relevant information and complete necessary paperwork.o Maintain booking diary for clinical appointments.o Accurately produce from audio/copy, patient related correspondence/reports of a sensitive and complex nature, using appropriate software and within specific timescales.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.For more information please visit our website via Lancashire & South Cumbria NHS FT

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Admin Integrated CYPMH East Lancs

Burnley

BB10 2PQ

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Admin Integrated CYPMH East Lancs

Burnley

BB10 2PQ

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

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