Personal Assistant

Lancashire & South Cumbria NHS Foundation Trust

Information:

This job is now closed

Job summary

Based at Westgate House, Skelmersdale

We are seeking a highly organised and efficient Personal Assistant to join our team and support the Service Manager for Performance and Patient Flow and the Associate Director of Children in Young People Mental Health Services (CYPMH/ CAMHS). Your contribution will be instrumental in delivering a new integrated Thrive model, a transformative initiative that will revolutionise the CYPMH service and transform the lives of young people.

Role Overview:

As a Personal Assistant within our dynamic team, you will play a pivotal role in supporting our senior management in delivering efficient and effective services. Your role will involve comprehensive administrative support, managing complex diaries, organising meetings, and handling confidential correspondence. You will be the key point of contact for both internal and external stakeholders, playing a crucial part in facilitating smooth communication and operations within our services.

Main duties of the job

The PA must be able to act as an effective 'gatekeeper' and must therefore have excellent negotiation, diplomacy and interpersonal skills. The post holder will have knowledge of all the relevant administrative and secretarial procedures applicable to this role as well as the ability to deal with non-routine activities that arise. Problem solving is an integral part of the role.

The role will involve contact on a daily basis with a wide range of people - both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player and a 'completer-finisher', with very strong communication skills and an eye for detail.

The post holder is expected to manage their own workload and work flexibly in support of the wider PA service and network management team if required. The post holder must be capable of working on his/her own initiative, whilst maintaining a high level of confidentiality and discretion at all times.

  • Provide comprehensive administrative and secretarial support to the Service Manager and Associate Director.
  • Manage and prioritise complex diaries, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
  • Prepare and distribute documents, reports, and presentations for key meetings and events.
  • Act as a liaison between the senior management and other staff members, external partners, and stakeholders.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-SPS1106-EJ-A

Job locations

L7F9 L9058 Management CYPMH Integrated

Westgate House, Skelmersdale

Preston

PR1 7RH


Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Education/Qualifications

Essential

  • NVQ Level 4 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to Continuous personal development.

Knowledge

Essential

  • Awareness of issues in the Mental Health Network. Intermediate knowledge of a range of administrative procedures and practice.

Experience

Essential

  • Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment. Experience of supporting and minuting meetings.
Person Specification

Education/Qualifications

Essential

  • NVQ Level 4 in Customer Care or Business Administration - or equivalent experience Demonstrable commitment to Continuous personal development.

Knowledge

Essential

  • Awareness of issues in the Mental Health Network. Intermediate knowledge of a range of administrative procedures and practice.

Experience

Essential

  • Previous experience as a Secretary/Administrator including diary management Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment. Experience of supporting and minuting meetings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

L7F9 L9058 Management CYPMH Integrated

Westgate House, Skelmersdale

Preston

PR1 7RH


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

L7F9 L9058 Management CYPMH Integrated

Westgate House, Skelmersdale

Preston

PR1 7RH


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

CYPMH - Service Manager

Amin Sadik

amin.sadik@lscft.nhs.uk

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-SPS1106-EJ-A

Job locations

L7F9 L9058 Management CYPMH Integrated

Westgate House, Skelmersdale

Preston

PR1 7RH


Supporting documents

Privacy notice

Lancashire & South Cumbria NHS Foundation Trust's privacy notice (opens in a new tab)