Clinical Administrator

Lancashire & South Cumbria NHS Foundation Trust

The closing date is 03 May 2024

Job summary

Due to expansion of our service, an opportunity has arisen for an administrative assistant to join our friendly team based at Avondale Unit at Royal Preston Hospital.

Providing much needed support to our service users is our primary focus. The role can be demanding at times as our team are the first point of contact for our service users and their support networks.

Compassion and empathy is a must as at times you will be exposed to challenging situations which require you to be supportive from the moment you pick up the phone.

Remaining calm and focused, with the support of our clinicians you will be rewarded knowing you have provided assistance at a time that it was needed.

Main duties of the job

You will have proven experience of minute taking in multi-disciplinary clinical team meetings.

A flexible approach is needed as every day can be different. Experience of working in a busy office with a clinical workload is preferred with previous exposure of working with the public essential.

Although always supported by the wider team, you must have relevant experience of managing your own workload and multi-tasking with a busy, varied workload

More details are provided in the job description and person specification.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-CEN966-LW

Job locations

Avondale Unit RPH

Preston

PR2 9HT

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
Demonstrable commitment to continuous personal development.

Knowledge

Essential

Awareness of issues in the Mental Health Network.
Knowledge of a range of administrative procedures and practice.

Experience

Essential

Previous experience as a Secretary/Administrator including diary management
Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
Experience of supporting and minuting meetings.

Skills

Essential

Takes a pro-active approach to tasks.
Ability to communicate effectively at all levels using e-mail, telephone or face to face.
Proven experience in producing minutes.
Able to demonstrate skills in organising and prioritising of diaries and schedules.

Person Specification

Qualifications

Essential

NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
Demonstrable commitment to continuous personal development.

Knowledge

Essential

Awareness of issues in the Mental Health Network.
Knowledge of a range of administrative procedures and practice.

Experience

Essential

Previous experience as a Secretary/Administrator including diary management
Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
Experience of supporting and minuting meetings.

Skills

Essential

Takes a pro-active approach to tasks.
Ability to communicate effectively at all levels using e-mail, telephone or face to face.
Proven experience in producing minutes.
Able to demonstrate skills in organising and prioritising of diaries and schedules.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.