Receptionist

Lancashire & South Cumbria NHS Foundation Trust

This job is now closed

Job summary

A new and exciting opportunity for an enthusiastic person to provide an efficient reception service. This post is based at Woodview, Mitton Road, Whalley.

Opening in November 2023, Woodview Unit is a newly refurbished building on the Whalley site which will have a total of 32 beds including 12 Male, 12 Female and an 8 bedded Male PICU unit. These additional beds will complement those on the Pendleview Unit, Royal Blackburn Hospital.

The successful applicant will provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal and customer service skills, be able to demonstrate initiative and the ability to organise your workload effectively.

This post is full time, 37.5 hours over 7 days.

Monday - Sunday. 7am -9pm.

Main duties of the job

The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients and health care professionals. You will also need to enjoy working as part of a large team, supporting colleagues within the department during busy periods.

Substantive hours are to be discussed at interview, the hours will be working on a rolling rota Monday - Sunday between 07:00 21:00, full and part time hours are available.

We welcome applications from those seeking part time hours. Please don't hesitate to contact Sheryl Wynne on 07973743751 if you would like to discuss your preferred hours before submitting an application.

A rolling rota is to support health and wellbeing in the workplace, balancing working life and home life.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Date posted

26 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

351-PEN713-LG-B

Job locations

Woodview Unit

Whalley

BB7 9PE

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

NVQ Level 2 in Customer Care - or equivalent experience

Knowledge

Essential

Knowledge of administrative systems and processes

Experience

Essential

Previous experience in customer services or administration

Skills

Essential

Excellent communication and interpersonal skills

Person Specification

Qualifications

Essential

NVQ Level 2 in Customer Care - or equivalent experience

Knowledge

Essential

Knowledge of administrative systems and processes

Experience

Essential

Previous experience in customer services or administration

Skills

Essential

Excellent communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.