Lancashire & South Cumbria NHS Foundation Trust

Administration Officer

Information:

This job is now closed

Job summary

The post holder will have a several years administration and clerical experience excellent communication skills and experience of working with the public preferably in a health care or clerical setting.

You will be aligned to a specific team but will work across all three Children's Therapy Teams providing cover for both planned and unplanned leave in response to the needs of the service and therefore flexibility to cover at other sites is a prerequisite. The role will involve undertaking a wide range of administrative duties and the provision of administrative support across the Children's Therapy Service locations, coordinating their activities to ensure an efficient and confidential service is provided.

The post holder will have a good standard of education with qualification in English, Maths and Word Processing, excellent computer skills are required and previous administration experience is essential. The post holder may also provide reception and telephone service therefore experience of communicating and dealing with people is essential, as are excellent interpersonal and customer care skills. The post holder will be required to work both as part of a team and on their own initiative. Excellent written and verbal communication skills, with the ability to process and generate routine correspondence. They will be required to provide administrative support as directed by their administrative line manager, to ensure continuity of a quality service provision.

Main duties of the job

The post holder will be responsible to provide a comprehensive administration and information service across the Children and Families Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their administration line manager to ensure continuity of a quality service provision.

The post holder will be responsible to provide support to service lines and day to day support for the work of clerical officers. Post holders will have a range of duties including administration of referrals and discharge processes including managing waiting lists and clinic appointments, meetings, diary management and lead in the day to day administration of team data inputting and checking.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Details

Date posted

06 April 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

351-PEN288-CL

Job locations

Admin CTS (MH)

Leyland

PR26 6TY


Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Person Specification

Education/ Qualifications

Essential

  • Business Administrative qualification at NVQ Level 3/RSA 3 or equivalent experience
  • ECDL or equivalent experience
  • GCSE English Language and Mathematics A-C

Knowledge

Essential

  • Knowledge of a range of secretarial duties
  • Good understanding of Microsoft Office applications
  • Knowledge of Safeguarding Agenda

Experience

Essential

  • Working in a secretarial role
  • Data inputting and checking
  • Working in a customer service environment

Personal

Essential

  • Excellent telephone manner
  • Team player
  • A flexible approach to work
Person Specification

Education/ Qualifications

Essential

  • Business Administrative qualification at NVQ Level 3/RSA 3 or equivalent experience
  • ECDL or equivalent experience
  • GCSE English Language and Mathematics A-C

Knowledge

Essential

  • Knowledge of a range of secretarial duties
  • Good understanding of Microsoft Office applications
  • Knowledge of Safeguarding Agenda

Experience

Essential

  • Working in a secretarial role
  • Data inputting and checking
  • Working in a customer service environment

Personal

Essential

  • Excellent telephone manner
  • Team player
  • A flexible approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Admin CTS (MH)

Leyland

PR26 6TY


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Admin CTS (MH)

Leyland

PR26 6TY


Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Team Leader

Carol Mooney,

carol.mooney@lscft.nhs.uk

07973765667

Details

Date posted

06 April 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

351-PEN288-CL

Job locations

Admin CTS (MH)

Leyland

PR26 6TY


Supporting documents

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