Clinical Team Manager

Job responsibilities

MANAGERIAL:

Provide effective leadership to the designated team.

Formulate and implement local clinical and operational practices and procedures as appropriate.

Represent the Service Manager at meetings as required.

Ensure effective deployment of staff and other resources within the Community Mental Health Team to deliver the required service and agreed standards.

Participate in the recruitment and selection process in accordance with Trust policy.

Ensure effective induction of new staff in accordance with Trust policy.

Ensure exit interviews are offered to staff on leaving the organisation/moving teams within the Trust.

Ensure the implementation, monitoring and updating of an operational policy and philosophy for the clinical team.

Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high quality service based on agreed clinical standards.

Ensure adherence and implementation of Effective Care Coordination within their scope of responsibility.

Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.

Develop local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.

Lead and ensure staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.

Ensure that the Managing Performance Policy is adhered to.

Ensure that the Managing Attendance Policy is adhered to.

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the teams equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team.

Establish positive networks with partner agencies to support the development and delivery of Community Mental Health Service.

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained.

Work closely with the Service Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Community Mental Health Team.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

CLINICAL:

Implement case load supervision to monitor the standards of service user care and ensure record keeping is in accordance with Professional and Trust standards.

Participate in regular clinical supervision as per Trust policy.

Undertake a practitioner role as required to maintain direct assessment and care skills.

Development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.

Provide information, education and support for family members, carers and other relevant professionals.

Ensure links to professional leads are developed and maintained

Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code.

Work in a professional and collaborative manner with the multi-disciplinary team.

Participate and promote positive intra-agency working.

Set standards of service user care based on sound research findings.

Where indicated and following completion of the relevant training the practitioner will act as a non-medical prescriber, at all times working within their sphere of clinical competence.

EDUCATION AND DEVELOPMENT:

Ensure all staff have an up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust policy.

Coordinate and nominate staff for appropriate courses, including mandatory training, according to service need and Personal Development Plans.

Lead and support the implementation of evidence based practice in line with current research.

Facilitate preceptorship and mentorship processes for all staff including those in training.

Demonstrate the acquisition and application of knowledge in line with current research and evidence-based practice.

Undertake appropriate continuing professional development.

Promote a positive learning environment by contributing to the teaching, training and supervision of junior staff and learners within the organisation

Provide evidence to support development around the Trust Appraisal system which may include the KSF or other competency profiles.

Participate in regular supervision, engage in reflective practice and be committed to continued development.

Develop own skills and knowledge and contribute to the development of others.

RESEARCH AND AUDIT:

Ensure staff awareness of Clinical and Corporate Governance and the need for research based practice.

Undertake and participate in appropriate audit, quality assurance programmes and research as directed.

SKILLS

Essential

• Effective leadership qualities and management styles
• Ability to utilise assessment skills and tools effectively
• Ability to communicate in a variety of settings
• Ability to formulate relevant reports
• Delegation and coordination
• Clinical management supervision
• Ability to work to prioritise and work to deadlines
• Mentorship skills and record keeping
• Flexible approach/creative thinking
• IT skills
• Resource and budget management

EXPERIENCE/KNOWLEDGE:

Essential

• Management and supervision of staff
• Effective team working within a multi-agency framework
• Managing complaints/compliments
• Effective change management
• Positive leadership of a team
• Demonstrate experience of problem solving approaches
• Audit and research practices relevant to clinical area
• Assisting with effective budgetary management
• Evidence based and experience of reflective practice

VALUES

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Qualifications

Essential

• Up to date Professional Registration (to be maintained) eg. RMN, RNLD, OT, SW.

Desirable

• Evidence of education to degree level or evidence of performance to equivalent level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).