Mersey Care NHS Foundation Trust

Pharmacy Support Worker Higher Level–Replenishment & Clinical Support

The closing date is 17 March 2026

Job summary

We are seeking a motivated and detail-oriented Pharmacy Support Worker (Higher Level) to join our Medicines Management Replenishment and Clinical Support Team. This is an exciting time to join Mersey Care as we prepare to implement near-patient pharmacy satellite services across selected sites. You will play a key role in supporting wards and clinics across the Trust, ensuring the safe, timely, and effective supply of medicines to service users.

Applicants with community pharmacy experience are welcome to apply.

Suitable applicants must possess an NVQ2 in Pharmacy Services to apply.

We have vacancies in the following locations

1 permanent post - Longmoor House: Includes cover for other wards and clinics within the locality

1 permanent post - Mossley Hill Hospital: Includes cover for other wards and clinics within the locality

1 fixed-term post - Hollins Park Hospital: Includes cover for other wards and clinics within the locality.

All roles will require flexibility to work across the full Mersey Care footprint.

Main duties of the job

Participate in the seven-day medicines supply service.

Replenish and manage stock levels in wards, clinics, and departments across the Trust's geographical footprint.

Dispense and supply medicines.

Contribute to audits and the safe use of automated dispensing systems.

Work flexibly across secure and non-secure sites, supporting the delivery of high-quality pharmaceutical care.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

02 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

350-TWS7833762

Job locations

Hollins Park Hospital

Liverpool

WA2 8WA

Job description

Job responsibilities

Qualifications:NVQ2 in Pharmacy Services (essential)

Experience:Experience and knowledge of pharmacy procedures

Skills and Attributes:Excellent communication and IT skillsAbility to work independently and as part of a teamAttention to detail and a proactive approach

Additional InformationThis role involves travel across multiple sites, including secure environments. You will require access to your own vehicle and be expected to work flexibly to support the needs of the service, including participation in rotas and weekend working.

For full details please refer to the job description.

Job description

Job responsibilities

Qualifications:NVQ2 in Pharmacy Services (essential)

Experience:Experience and knowledge of pharmacy procedures

Skills and Attributes:Excellent communication and IT skillsAbility to work independently and as part of a teamAttention to detail and a proactive approach

For full details please refer to the job description.

Person Specification

Qualifications

Essential

NVQ2 in pharmacy services
Willingness to work towards NVQ3 level knowledge

Desirable

Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience

Essential

Experience and knowledge of pharmacy procedures
Experience of dealing with the public
Demonstrates an interest in Pharmacy
Demonstrates an understanding of good time management skills
Has an understanding of the need for patient confidentiality

Desirable

Work experience in a hospital pharmacy

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change oriented

Skills

Essential

Working both independently and as part of a team
Demonstrable IT skills
Excellent communication skills - written - verbal - listening
Ability to prioritise workload and manage time effectively to meet specified deadlines
Ability and willingness to travel between different sites across the Trust
Pro-active and displays initiative
Problem solving skills
Attention to detail and a responsible attitude towards quality and accuracy

Desirable

Customer care skills

Person Specification

Qualifications

Essential

NVQ2 in pharmacy services
Willingness to work towards NVQ3 level knowledge

Desirable

Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience

Essential

Experience and knowledge of pharmacy procedures
Experience of dealing with the public
Demonstrates an interest in Pharmacy
Demonstrates an understanding of good time management skills
Has an understanding of the need for patient confidentiality

Desirable

Work experience in a hospital pharmacy

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change oriented

Skills

Essential

Working both independently and as part of a team
Demonstrable IT skills
Excellent communication skills - written - verbal - listening
Ability to prioritise workload and manage time effectively to meet specified deadlines
Ability and willingness to travel between different sites across the Trust
Pro-active and displays initiative
Problem solving skills
Attention to detail and a responsible attitude towards quality and accuracy

Desirable

Customer care skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins Park Hospital

Liverpool

WA2 8WA

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins Park Hospital

Liverpool

WA2 8WA

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)