Mersey Care NHS Foundation Trust

CTR Hub Administrator

The closing date is 02 February 2026

Job summary

As part of ongoing investment into services for people with learning disabilities and / or autism, the Greater Manchester Integrated Care Board have commissioned a Care and Treatment Review Hub (CTR Hub) to provide management, support, oversight and administration of CTRs across Greater Manchester.

Care and Treatment Reviews (CTRs) were developed as part of NHS England's commitment to transforming services for people of all ages with a learning disability and autistic people. CTRs are for people who have been admitted to a mental health hospital or for people who are at risk of admission. They were designed to bring an additional challenge and scrutiny to existing health and care review processes, an alternative perspective and expert insight.

This post offers candidates an opportunity to be part of the development and mobilisation of a new service, working in collaboration with local place based commissioners, service providers, service users, their families and carers to deliver quality and timely CTRs, that are person centered and have a positive impact on a person's life.

When fully operational, the hub will participate and lead in the development of quality standards, and relevant governance or assurance activities.

Main duties of the job

The successful candidate will support the delivery of CTRs, planning, coordinating and taking minutes during reviews. The post holder will track and monitor actions agreed in the CTR programme, and collate feedback from people with lived experience of the CTR process, their family members and carers.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-SC7626188-A

Job locations

City 2 Approach, Floor 7

Albert Street

Eccles

M30 0BL

Job description

Job responsibilities

Main Responsibilities:

Provide an administrative service wo the service Manager and Senior Practitioners.

Type a wide variety of documents using various IT packages.

Prepare papers and agendas for meetings as required. Attend and transcribe the minutes and distribute accordingly.

Maintain comprehensive filing systems for effect retrieval and storage of information.

Maintain manual and electronic central recording systems on a continual basis.

Please see the Job Description and person specification for more details.

Job description

Job responsibilities

Main Responsibilities:

Provide an administrative service wo the service Manager and Senior Practitioners.

Type a wide variety of documents using various IT packages.

Prepare papers and agendas for meetings as required. Attend and transcribe the minutes and distribute accordingly.

Maintain comprehensive filing systems for effect retrieval and storage of information.

Maintain manual and electronic central recording systems on a continual basis.

Please see the Job Description and person specification for more details.

Person Specification

Qualifications

Essential

Diploma in Level 3 in Business Administration / Foundation in Business Admin or a willing to work towards within specified time frame

Desirable

ECDL

Knowledge and Experience

Essential

Significant demonstrable experience working at a similar level with proven secretarial /admin skills
Experience of working with confidential information
Experience of minute taking at meetings
Demonstrate communication skills - written and verbal
Demonstrate keyboard skills
Computer literate and a familiarity with Microsoft Word
Audio typing skills
Demonstrate organisational skills
Good interpersonal skills and the ability to relate to people with tact and diplomacy
Ability to take minutes
Operational knowledge of RiO

Skills

Essential

Ability to work as part of a team
Ability to produce accurate work
Ability to work unsupervised
Demonstrate a flexible approach
Demonstrate a professional approach
Evidence of concern for own development

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change oriented

Person Specification

Qualifications

Essential

Diploma in Level 3 in Business Administration / Foundation in Business Admin or a willing to work towards within specified time frame

Desirable

ECDL

Knowledge and Experience

Essential

Significant demonstrable experience working at a similar level with proven secretarial /admin skills
Experience of working with confidential information
Experience of minute taking at meetings
Demonstrate communication skills - written and verbal
Demonstrate keyboard skills
Computer literate and a familiarity with Microsoft Word
Audio typing skills
Demonstrate organisational skills
Good interpersonal skills and the ability to relate to people with tact and diplomacy
Ability to take minutes
Operational knowledge of RiO

Skills

Essential

Ability to work as part of a team
Ability to produce accurate work
Ability to work unsupervised
Demonstrate a flexible approach
Demonstrate a professional approach
Evidence of concern for own development

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

City 2 Approach, Floor 7

Albert Street

Eccles

M30 0BL

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

City 2 Approach, Floor 7

Albert Street

Eccles

M30 0BL

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)