Job summary
An exciting opportunity has arisen for a Band 6 Team Leader for the Individual Placement and Support (IPS) Services in Knowsley and St Helens. The IPS service supports Mersey Care service users with severe and enduring mental health conditions who are under Community Mental Health and/or Early Intervention Teams and are looking for paid employment as part of their recovery journey. The IPS Teams are situated under the portfolio of The Life Rooms.
Previous applicants need not apply
Main duties of the job
Main duties of the job
The Team Leader will be responsible for:
Managing and providing support for a maximum of 7 Employment Specialists, each of whom will be co-located in a clinical team.
Overseeing delivery of the service specification, ensuring that key performance indicators (KPIs) are met and reported on (through quarterly performance reports to Commissioners)
Assuring that the service is well governed (through monthly Quality Improvement Group reports)
Assuring that the service meets quality standards (through IPS Fidelity Reviews)
Assuring that the service is continuously developed and that new opportunities are identified
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
Principal Responsibilities:1. To undertake training as required to fulfil the duties of the post and advise on the trainingneeds of employment advisors. To assist in the delivery of staff training both in house andto other organisations and agencies2. To line manage and provide professional support and guidance to Employment Advisors. Toprovide support and advice to Employment Advisors, as required, through regular formaland informal supervision.3. To undertake initial appointments with prospective Job Seekers4. To act independently using own judgement, knowledge and initiative to develop anunderstanding of the needs and potential career aspirations of Job Seekers.5. To sensitively gather information, to develop a shared vocational profile and an agreed JobNotion or Curriculum Vitae, for each individual Job Seeker. On occasion complex, sensitiveand contentious information will need to be provided and/or received. To deal withsometimes emotional and distressing behaviour and difficult situations and circumstances.6. To research the labour market and identify suitable local employers by making direct contactand promoting the service.7. To actively pursue employment and/or training opportunities with and on behalf of JobSeekers developing working relationships with local employers and negotiating contractsand reasonable adjustments for Jobseekers.8. To undertake job analyses and workplace assessments, in order to identify the factors thiswill contribute to the successful acquisition of specific job skills, and the potentialdevelopment of positive and meaningful connections for Job Seekers, with colleagues andco-workers.Head of EmploymentBand 8aIPS Team LeaderBand 6Operational DeliveryManagerBand 79. To provide specialised advice concerning employment to Jobseekers with a range ofdifferent clinical needs.10. To provide specialised advice to employers concerning recruitment and retention. Todevelop workplace introduction strategies which are appropriate to individual Job Seekers,and individual workplaces.11. Taking into account the needs of both Job Seeker and employer, to develop and deliverhighly individualised training and support packages which will result in the successfulacquisition of work and job specific skills.12. To appropriately monitor the progress of individuals through the supported employmentprocess.13. To appropriately monitor the career development of individuals in employment14. To work with other members of the CMHT and clinical teams enlisting appropriate specialistsupport as and when necessary.15. As appropriate, to communicate and liaise with carers, families, employers and otherprofessionals.16. To actively promote the integration and inclusion of Job Seekers, into the workforce of localemployers.17. To contribute to the management of relationships with partner agencies and the continuingdevelopment of further appropriate partnerships with statutory and voluntary sectoragencies.18. To assist the Vocational Services Manager in seeking out and securing funding which isconsistent with, and is likely to further, the aims of Mersey Care NHS Trust.19. To prepare and submit to deadlines minimum data set reports and relevant beneficiaryreturns as required, to the Vocational Services Manager.20. To attend the Vocational Services Steering group and take an active part in relevant work streams
Job description
Job responsibilities
Principal Responsibilities:1. To undertake training as required to fulfil the duties of the post and advise on the trainingneeds of employment advisors. To assist in the delivery of staff training both in house andto other organisations and agencies2. To line manage and provide professional support and guidance to Employment Advisors. Toprovide support and advice to Employment Advisors, as required, through regular formaland informal supervision.3. To undertake initial appointments with prospective Job Seekers4. To act independently using own judgement, knowledge and initiative to develop anunderstanding of the needs and potential career aspirations of Job Seekers.5. To sensitively gather information, to develop a shared vocational profile and an agreed JobNotion or Curriculum Vitae, for each individual Job Seeker. On occasion complex, sensitiveand contentious information will need to be provided and/or received. To deal withsometimes emotional and distressing behaviour and difficult situations and circumstances.6. To research the labour market and identify suitable local employers by making direct contactand promoting the service.7. To actively pursue employment and/or training opportunities with and on behalf of JobSeekers developing working relationships with local employers and negotiating contractsand reasonable adjustments for Jobseekers.8. To undertake job analyses and workplace assessments, in order to identify the factors thiswill contribute to the successful acquisition of specific job skills, and the potentialdevelopment of positive and meaningful connections for Job Seekers, with colleagues andco-workers.Head of EmploymentBand 8aIPS Team LeaderBand 6Operational DeliveryManagerBand 79. To provide specialised advice concerning employment to Jobseekers with a range ofdifferent clinical needs.10. To provide specialised advice to employers concerning recruitment and retention. Todevelop workplace introduction strategies which are appropriate to individual Job Seekers,and individual workplaces.11. Taking into account the needs of both Job Seeker and employer, to develop and deliverhighly individualised training and support packages which will result in the successfulacquisition of work and job specific skills.12. To appropriately monitor the progress of individuals through the supported employmentprocess.13. To appropriately monitor the career development of individuals in employment14. To work with other members of the CMHT and clinical teams enlisting appropriate specialistsupport as and when necessary.15. As appropriate, to communicate and liaise with carers, families, employers and otherprofessionals.16. To actively promote the integration and inclusion of Job Seekers, into the workforce of localemployers.17. To contribute to the management of relationships with partner agencies and the continuingdevelopment of further appropriate partnerships with statutory and voluntary sectoragencies.18. To assist the Vocational Services Manager in seeking out and securing funding which isconsistent with, and is likely to further, the aims of Mersey Care NHS Trust.19. To prepare and submit to deadlines minimum data set reports and relevant beneficiaryreturns as required, to the Vocational Services Manager.20. To attend the Vocational Services Steering group and take an active part in relevant work streams
Person Specification
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
- A demonstrable commitment and clear motivation to work closely with people who find themselves severely marginalised and excluded from mainstream community.
- Capacity to embrace and assist in managing organisational change
Qualifications
Essential
- Two years experience working in a supported employment service with first line management or supervisory responsibility.
- Two years experience of job development with employers and supporting marginalised individuals into open employment.
- Three years experience working in community services for people who are severely disadvantaged by
Desirable
- Experience of working outside fixed structures
- Experience in a voluntary, professional or other capacity of acting as an advocate.
- Experience of taking part in and/or devising service audit quality measures
Knowledge/Experience
Essential
- Education degree level or equivalent experience
- A variety of experiences in and a good understanding of industrial, commercial, manufacturing or other workplaces and processes.
- A sound understanding of how mental illness can impact upon the everyday lives of individuals and people around them and approaches or interventions which help
Desirable
- A broad knowledge of teaching Principles
- Knowledge of designing and delivering training to individuals and groups.
- Training in Systematic Instruction
- Counselling
- Person Centred Planning
Skills
Essential
- Excellent communication skills with a broad spectrum of audiences.
- Selling ability can capture and sustain the interest of an audience including service promotion.
- Reaching shared agreement, effective group/meeting skills.
- Excellent negotiating skills with employers, job seekers, carers, colleagues and partner agencies.
Person Specification
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
- A demonstrable commitment and clear motivation to work closely with people who find themselves severely marginalised and excluded from mainstream community.
- Capacity to embrace and assist in managing organisational change
Qualifications
Essential
- Two years experience working in a supported employment service with first line management or supervisory responsibility.
- Two years experience of job development with employers and supporting marginalised individuals into open employment.
- Three years experience working in community services for people who are severely disadvantaged by
Desirable
- Experience of working outside fixed structures
- Experience in a voluntary, professional or other capacity of acting as an advocate.
- Experience of taking part in and/or devising service audit quality measures
Knowledge/Experience
Essential
- Education degree level or equivalent experience
- A variety of experiences in and a good understanding of industrial, commercial, manufacturing or other workplaces and processes.
- A sound understanding of how mental illness can impact upon the everyday lives of individuals and people around them and approaches or interventions which help
Desirable
- A broad knowledge of teaching Principles
- Knowledge of designing and delivering training to individuals and groups.
- Training in Systematic Instruction
- Counselling
- Person Centred Planning
Skills
Essential
- Excellent communication skills with a broad spectrum of audiences.
- Selling ability can capture and sustain the interest of an audience including service promotion.
- Reaching shared agreement, effective group/meeting skills.
- Excellent negotiating skills with employers, job seekers, carers, colleagues and partner agencies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
