Job summary
This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team's expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.
The Medicines Management team is well-established with a track record in delivering outcomes, our pharmacy support workers are key to ensuring this happens. The service supports physical health, mental health and community care across a large geographical footprint.
We are looking for enthusiastic, flexible and motivated individuals to join our team of pharmacy support workers. We have vacancies for permanent positions in our replenishment services based at Maghull Health Park and supporting our clinical services across the Mersey Care footprint.
The replenishment and clinical support team assists in the efficient and economical running of the pharmacy service by the maintenance of defined stock levels of pharmaceutical products on wards, community-based services, and other areas. The team supports with the completion of audits and works closely with the clinical and dispensary teams also.
Main duties of the job
The successful candidates will support the smooth running of the service ensuring that medication is ordered and audited safely and accurately and in a timely manner. The post holder will be actively involved in undertaking audit in line with the safe and secure handling of medicines standards. You will be required to undertake a broad range of duties and full training will be provided.
We are looking for enthusiastic, flexible, and motivated individuals to join our teamandwelcome applications from experienced pharmacy support staff with an NVQ2 in pharmacy services from any sector who have an interest in developing their professional career within a hospital pharmacy setting. There will be opportunity to develop your skills and experience, and we will provide full training and a well-structured support system, including robust individual and group supervision, personal development planning and access to professional development opportunities.
You will be part of an expanding team of highly professional and dedicated staff whose aim is to provide an excellent, patient focused service.
The successful candidate must have the ability to travel between sites
This role would suit someone who is committed to providing high quality patient focused care utilising excellent communication and interpersonal skills to work within a large team.
For full information please refer to the job description and person specification.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification.
The post-holder will be obliged to participate in our seven- day medicines supply service in line with the hours of operation.
1.To work in accordance with trust policies, procedures & standard operating procedures as appropriate.2.To accurately and efficiently order & supply stock and named-patient dispensed medicines, including supply of compliance aids and patient information leaflets.3.To follow up any outstanding orders for wards, clinics, procurement and service users on a daily basis in line with standard operation procedures.4.To follow up any outstanding items on supplier orders on a daily basis and escalate appropriately.5. To be involved in the supply of clozapine to service users.This will include:
a) Dispensing of clozapine (including utilising compliance aids) in accordance with standard operating procedures.b) Liaising with patients, the clozapine monitoring service, and clinical team regarding the appropriate supply of clozapine.c) Receiving of clozapine blood results.
d) Issue of medication to clients at clozapine clinic.e) Organising the request and receipt of up-to-date clozapine prescriptions.6.To participate in the dispensing and stock supply of controlled drugs.
Job description
Job responsibilities
For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification.
The post-holder will be obliged to participate in our seven- day medicines supply service in line with the hours of operation.
1.To work in accordance with trust policies, procedures & standard operating procedures as appropriate.2.To accurately and efficiently order & supply stock and named-patient dispensed medicines, including supply of compliance aids and patient information leaflets.3.To follow up any outstanding orders for wards, clinics, procurement and service users on a daily basis in line with standard operation procedures.4.To follow up any outstanding items on supplier orders on a daily basis and escalate appropriately.5. To be involved in the supply of clozapine to service users.This will include:
a) Dispensing of clozapine (including utilising compliance aids) in accordance with standard operating procedures.b) Liaising with patients, the clozapine monitoring service, and clinical team regarding the appropriate supply of clozapine.c) Receiving of clozapine blood results.
d) Issue of medication to clients at clozapine clinic.e) Organising the request and receipt of up-to-date clozapine prescriptions.6.To participate in the dispensing and stock supply of controlled drugs.
Person Specification
Qualifications
Essential
- NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge
Desirable
- Maths and English level 2 qualification (e.g., GCSE or Functional Skills)
Knowledge/Experience
Essential
- Experience of dealing with the public
- Demonstrates an interest in Pharmacy
- Demonstrates an understanding of good time management skills
- Understands the need for written policies and procedures
- Has an understanding of the need for patient confidentiality
Desirable
- Work experience in a pharmacy.
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Excellent organisational skills
- Ability to multitask and change from one job to another frequently, working both independently and as part of a team
- Demonstrable IT skills
- Excellent communication skills: - written - verbal - listening
- Ability to work under pressure
- Customer care skills
- Ability to prioritise workload and manage time effectively to meet specified deadlines
- Excellent inter-personal skills
- Ability to perform basic mathematical calculations in relation to work
- Good time management
- Ability to meet deadlines
- Ability to travel between different sites
- Ability to work individually and to work as a team player
- Ability to work flexibly
- Pro-active and displays initiative
- Problem solving skills
- Willingness and self-motivation to learn
- Ability to deal with frequent interruptions
- Ability to deal effectively with telephone enquiries
- Attention to detail and a responsible attitude towards quality and accuracy
- Professional manner
Person Specification
Qualifications
Essential
- NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge
Desirable
- Maths and English level 2 qualification (e.g., GCSE or Functional Skills)
Knowledge/Experience
Essential
- Experience of dealing with the public
- Demonstrates an interest in Pharmacy
- Demonstrates an understanding of good time management skills
- Understands the need for written policies and procedures
- Has an understanding of the need for patient confidentiality
Desirable
- Work experience in a pharmacy.
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Excellent organisational skills
- Ability to multitask and change from one job to another frequently, working both independently and as part of a team
- Demonstrable IT skills
- Excellent communication skills: - written - verbal - listening
- Ability to work under pressure
- Customer care skills
- Ability to prioritise workload and manage time effectively to meet specified deadlines
- Excellent inter-personal skills
- Ability to perform basic mathematical calculations in relation to work
- Good time management
- Ability to meet deadlines
- Ability to travel between different sites
- Ability to work individually and to work as a team player
- Ability to work flexibly
- Pro-active and displays initiative
- Problem solving skills
- Willingness and self-motivation to learn
- Ability to deal with frequent interruptions
- Ability to deal effectively with telephone enquiries
- Attention to detail and a responsible attitude towards quality and accuracy
- Professional manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
