Job summary
The Life Rooms is one of Mersey Care NHS Foundation Trusts innovative services. Our Social Model of Health is designed to support the prevention and population health agendas through promoting health activation and community access.
Your role as a Pathway Advisor will be to deliver high quality practical assistance, while finding and/or sustaining meaningful social inclusion activities for Mersey Care service users, carers and wider communities.
You will be joining an enthusiastic, innovative and motivated service and team dedicated to providing high quality services through a social model of health.
The post is a permanent position and based across all Life Rooms (Walton, Lee Valley, Bootle, Southport) and a range of community settings.
Main duties of the job
We have an exciting opportunity for a passionate and dedicated individual to join The Life Rooms as a Pathways Advisor. In this role, you will work closely with individuals, helping them take control of their health and well-being by connecting them to community services, activities, and support networks.
The Pathways Advisor role is responsible for:
- Receiving referrals from clinical teams via Elemental social prescribing system.
- Completing a holistic needs assessment with clients
- Generating a social prescription that outlines a clients identified needs and goals.
- Making appropriate onward referrals
- Promoting the Pathways offer
You will have strong communication skills and a passion for working with individuals to improve wellbeing and reduce health inequalities.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
Principal Responsibilities:
- Empower The Life Rooms users to enable and support their self-management and health and wellbeing.
- Support individuals to maintain their independence; this could include referral to recovery learning, vocational opportunities, volunteering and paid employment.
- Support admission and re-admission prevention activity across the Trust by working closely with clinical services and teams.
- Support effective hospital discharge and transfer of care across the Trust clinical services and teams; working with clinical colleagues towards the integration agenda.
- In liaison with partners, assist with developing and implementing shared data and outcomes for the locality; including locality dashboards and performance metrics.
- Encourage the Trust clinical services and teams to engage and work effectively with systems transformation; to ensure that all system changes (information, technology and digital) are implemented and embedded.
- Liaise and maintain links with the locality partners and wider Trust clinical services and teams in order to understand local need and risk, resulting in the development of joint action plans.
- Promote The Life Rooms social model of health across locality partners and the wider Trust clinical services and teams.
- Map all support interventions available within the locality and update resources as required.
- Monitor and support partner activity ensuring effective evaluation of services.
- Work side by side with users of The Life Rooms to develop and evaluate the Life Rooms social model of health.
- Effectively collect, interpret and report on all data from The Life Rooms social model of health.
Job description
Job responsibilities
Principal Responsibilities:
- Empower The Life Rooms users to enable and support their self-management and health and wellbeing.
- Support individuals to maintain their independence; this could include referral to recovery learning, vocational opportunities, volunteering and paid employment.
- Support admission and re-admission prevention activity across the Trust by working closely with clinical services and teams.
- Support effective hospital discharge and transfer of care across the Trust clinical services and teams; working with clinical colleagues towards the integration agenda.
- In liaison with partners, assist with developing and implementing shared data and outcomes for the locality; including locality dashboards and performance metrics.
- Encourage the Trust clinical services and teams to engage and work effectively with systems transformation; to ensure that all system changes (information, technology and digital) are implemented and embedded.
- Liaise and maintain links with the locality partners and wider Trust clinical services and teams in order to understand local need and risk, resulting in the development of joint action plans.
- Promote The Life Rooms social model of health across locality partners and the wider Trust clinical services and teams.
- Map all support interventions available within the locality and update resources as required.
- Monitor and support partner activity ensuring effective evaluation of services.
- Work side by side with users of The Life Rooms to develop and evaluate the Life Rooms social model of health.
- Effectively collect, interpret and report on all data from The Life Rooms social model of health.
Person Specification
Qualifications
Essential
- Education to higher (preferably appropriate diploma) level or equivalent relevant work/voluntary experience
Desirable
- Training in Counselling, Person Centered Planning and Adult education/training
Knowledge and Experience
Essential
- Working within services for people experiencing low wellbeing or distress.
- In a voluntary or other capacity having worked with people with multiple complex needs in order to help them move on
- Experience of analysing an individual's skills and experiences with a view to designing a person-centred programme
- Experience of using Microsoft Office programmes
- Experience of customer service and dealing with members of the public
- Experience of creating and sustaining partnerships. Education to higher (preferably appropriate diploma) level or equivalent relevant work/voluntary experience
- Understanding of the social model of mental health and wellbeing
- An understanding of how emotional distress can impact upon the everyday lives of individuals and people around them and approaches or interventions which help
- Understanding of the impact of social and economic factors on mental wellbeing
- Understanding of the principles of person centred and holistic support
- Understanding of the social prescribing philosophy
- Knowledge of safeguarding issues for vulnerable adults and children
- Understanding and identifying financial implications surrounding employment and benefits and being confident to signpost appropriately
Desirable
- Lived experience of complex life circumstances/challenges
- Living in the communities The Life Rooms seeks to support
- An understanding of the labour market, self-employment or business start-up
- An understanding of teaching principles
- Knowledge of volunteering opportunities
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Listening and communication skills
- Non-judgemental approach to supporting individuals facing complex life circumstances
- Skills in motivating and encouraging others to make positive changes
- Ability to work unsupervised
- Ability to listen and make grounded judgements
- Confident in decision making
- Ability to articulate and promote The Life Rooms model to stakeholders and potential partners
- Ability to use tact, diplomacy and negotiation skills
- Ability to keep effective records both written and electronic in a timely and accurate fashion
- Team working skills
Other
Essential
- Promotes, respect and dignity at all times
- A demonstrable commitment and clear motivation to work closely with people who find themselves severely marginalised and excluded from mainstream community
Person Specification
Qualifications
Essential
- Education to higher (preferably appropriate diploma) level or equivalent relevant work/voluntary experience
Desirable
- Training in Counselling, Person Centered Planning and Adult education/training
Knowledge and Experience
Essential
- Working within services for people experiencing low wellbeing or distress.
- In a voluntary or other capacity having worked with people with multiple complex needs in order to help them move on
- Experience of analysing an individual's skills and experiences with a view to designing a person-centred programme
- Experience of using Microsoft Office programmes
- Experience of customer service and dealing with members of the public
- Experience of creating and sustaining partnerships. Education to higher (preferably appropriate diploma) level or equivalent relevant work/voluntary experience
- Understanding of the social model of mental health and wellbeing
- An understanding of how emotional distress can impact upon the everyday lives of individuals and people around them and approaches or interventions which help
- Understanding of the impact of social and economic factors on mental wellbeing
- Understanding of the principles of person centred and holistic support
- Understanding of the social prescribing philosophy
- Knowledge of safeguarding issues for vulnerable adults and children
- Understanding and identifying financial implications surrounding employment and benefits and being confident to signpost appropriately
Desirable
- Lived experience of complex life circumstances/challenges
- Living in the communities The Life Rooms seeks to support
- An understanding of the labour market, self-employment or business start-up
- An understanding of teaching principles
- Knowledge of volunteering opportunities
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Listening and communication skills
- Non-judgemental approach to supporting individuals facing complex life circumstances
- Skills in motivating and encouraging others to make positive changes
- Ability to work unsupervised
- Ability to listen and make grounded judgements
- Confident in decision making
- Ability to articulate and promote The Life Rooms model to stakeholders and potential partners
- Ability to use tact, diplomacy and negotiation skills
- Ability to keep effective records both written and electronic in a timely and accurate fashion
- Team working skills
Other
Essential
- Promotes, respect and dignity at all times
- A demonstrable commitment and clear motivation to work closely with people who find themselves severely marginalised and excluded from mainstream community
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
