Job summary
Two exciting opportunities have become available within Healthy Knowsley Service, within our Weight Management and Children Families Teams. The posts are an opportunity for someone who is passionate about reducing health inequalities and increasing health aspirations.
This role provides an opportunity for the postholder to develop their leadership skills as they will be providing line management support to staff within their pathway.
The postholder alongside our Senior Health Improvement Practitioners will monitor the service performance in the pathways that they oversee and ensure thatthe service maintains a high-performance level in terms of achievement of key performance indicators and quality of service delivery. The postholder will communicate performance information to senior leaders through reports and verbal updates.
Main duties of the job
The role will focus on behaviour change and self-management approaches to help people make informed decisions around factors that influence health and other lifestyle choices. The Health Improvement Practitioner within our weight management service will hold a small caseload as well as line management responsibilities for our Wellbeing Coaches.
Within our children and families team, the Health Improvement Practitioner will line manage Sports and Lifestyle coaches as well as completing community engagement and delivering Making Every Contact Count training (MECC).
This is an opportunity for someone who is passionate about reducing health inequalities and increasing population health.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
JOB PURPOSEThe Postholder will report to the Senior Health Improvement Practitioner as part of the healthimprovement, Healthy Knowsley Service. They will provide leadership in Healthy Knowsley Serviceproviding assurance, performance monitoring and staff management. They will facilitate healthierlifestyle using behaviour change techniques with individuals/families and groups in the community toempower them to identify, make and sustain positive lifestyle changes to improve health and wellbeing.PRINCIPAL RESPONSIBILITIES1. Understand how the social determinants of health and health inequalities can impact health andwellbeing.2. Understand models of prevention in relation to mental health and wellbeing.3. Understand and apply evidence-based methods of support and appreciate the value of evidence based methods in ensuring positive impact.4. Support people to develop knowledge, skills and confidence in managing their own health andwellbeing, contributing to informed health and lifestyle decision making.5. Ensure health coaching is accessible, person-centred, culturally competent and adapted to effectivelymeet the needs of individuals and provide effective service outcomes.6. Empower individuals to become motivated for health and wellbeing self-management and theimprovement of their own health and wellbeing outcomes.7. Collaboratively set meaningful and person-centred health and wellbeing goals and provide educationand support through recognised behaviour change and self-management approaches to worktowards these.8. Allocate workload to Wellbeing Coaches/sport and lifestyle coaches using support system. Completecaseload review and monitoring flow of work for Wellbeing Coaches/sports and lifestyle coaches.9. Carry out all line management duties for Wellbeing Coaches/Sports and Lifestyle Coaches includingsupervision, sickness reporting, annual leave, expenses up to £500, effective application of HR policy,supportive and reasonable adjustments and personal and professional development.10. Utilise service technology/databases, i.e. Rio recording system to record and report on activity data.11. Manage and prioritise own caseload and deliver behaviour change interventions within HealthyKnowsley Service pathways. Provide 1:1 and group health coaching support for people with one ormore long-term conditions or complex wellbeing presentations relating to social, economic andphysical health factors.12. Complete all administration processes relating to the health coaching offer in an accurate and timelymanner, including record keeping, outcome measures, use of the RiO system, spreadsheets andreferral processes.13. Maintain accurate, clear, concise and contemporaneous records as per Trust policy and communicateinformation to members of the team as necessary.14. Take appropriate immediate action following incidents and subsequent reporting and completion ofTrust documentation. This will include areas such as complaints, safeguarding, adverse incidents etc.15. Deliver Making Every Contact Count (MECC) training as instructed by Senior Health ImprovementPractitioner to staff, volunteers and community members.21/08/202416. Provide advice and guidance to teams relating to referrals and other service processes whererequired.17. Contribute to service reports for your workstream, interpreting service data and outlining plans tomaintain or improve performance in line with KPIs and Service objectives.18. Monitor KPIs and Identify any performance concerns and escalate to Senior Health ImprovementPractitioner.19. Monitor data through regular data quality reviews. Highlight improvements required to WellbeingCoaches/sports and lifestyle coaches colleagues and supervisors for action, ensuring information isshared with Senior Health Improvement Practitioner.20. Quality assure delivery of interventions using methods such as observations, feedback, case notereview etc. Provide feedback to colleagues and their supervisors to support continuous servicedevelopment.21. Facilitate weekly safety huddles for Wellbeing Coaches/ sports and lifestyle coaches, mitigating risksand ensuring safe practice and delivery.22. Identify gaps in service provision with the Senior Health Improvement Practitioner and developsolutions to address these working collaboratively.23. Actively research and disseminate up to date changes to policy and guidance impacting on servicedelivery.24. Support the development of a comprehensive standard operating procedure, service/activity riskassessment and process development.25. Complete Stakeholder engagement to increase access to service through a partnership approach.26. Contribute to the formulation and development of engagement plans with senior healthimprovement practitioner. Mobilise plans updating relevant documents to ensure communicationthrough leadership team thereby ensuring equitable access to target groups.27. Proactively identify and engage in personal development and training opportunities to ensure safeand effective service provision.28. Follow all safeguarding and governance procedures local to The Life Rooms and Mersey Care NHSFoundation Trust, taking personal responsibility to ensure this is adhered to in day-to-day practice.29. Adhere to confidentiality at all times when working with individuals.
Job description
Job responsibilities
JOB PURPOSEThe Postholder will report to the Senior Health Improvement Practitioner as part of the healthimprovement, Healthy Knowsley Service. They will provide leadership in Healthy Knowsley Serviceproviding assurance, performance monitoring and staff management. They will facilitate healthierlifestyle using behaviour change techniques with individuals/families and groups in the community toempower them to identify, make and sustain positive lifestyle changes to improve health and wellbeing.PRINCIPAL RESPONSIBILITIES1. Understand how the social determinants of health and health inequalities can impact health andwellbeing.2. Understand models of prevention in relation to mental health and wellbeing.3. Understand and apply evidence-based methods of support and appreciate the value of evidence based methods in ensuring positive impact.4. Support people to develop knowledge, skills and confidence in managing their own health andwellbeing, contributing to informed health and lifestyle decision making.5. Ensure health coaching is accessible, person-centred, culturally competent and adapted to effectivelymeet the needs of individuals and provide effective service outcomes.6. Empower individuals to become motivated for health and wellbeing self-management and theimprovement of their own health and wellbeing outcomes.7. Collaboratively set meaningful and person-centred health and wellbeing goals and provide educationand support through recognised behaviour change and self-management approaches to worktowards these.8. Allocate workload to Wellbeing Coaches/sport and lifestyle coaches using support system. Completecaseload review and monitoring flow of work for Wellbeing Coaches/sports and lifestyle coaches.9. Carry out all line management duties for Wellbeing Coaches/Sports and Lifestyle Coaches includingsupervision, sickness reporting, annual leave, expenses up to £500, effective application of HR policy,supportive and reasonable adjustments and personal and professional development.10. Utilise service technology/databases, i.e. Rio recording system to record and report on activity data.11. Manage and prioritise own caseload and deliver behaviour change interventions within HealthyKnowsley Service pathways. Provide 1:1 and group health coaching support for people with one ormore long-term conditions or complex wellbeing presentations relating to social, economic andphysical health factors.12. Complete all administration processes relating to the health coaching offer in an accurate and timelymanner, including record keeping, outcome measures, use of the RiO system, spreadsheets andreferral processes.13. Maintain accurate, clear, concise and contemporaneous records as per Trust policy and communicateinformation to members of the team as necessary.14. Take appropriate immediate action following incidents and subsequent reporting and completion ofTrust documentation. This will include areas such as complaints, safeguarding, adverse incidents etc.15. Deliver Making Every Contact Count (MECC) training as instructed by Senior Health ImprovementPractitioner to staff, volunteers and community members.21/08/202416. Provide advice and guidance to teams relating to referrals and other service processes whererequired.17. Contribute to service reports for your workstream, interpreting service data and outlining plans tomaintain or improve performance in line with KPIs and Service objectives.18. Monitor KPIs and Identify any performance concerns and escalate to Senior Health ImprovementPractitioner.19. Monitor data through regular data quality reviews. Highlight improvements required to WellbeingCoaches/sports and lifestyle coaches colleagues and supervisors for action, ensuring information isshared with Senior Health Improvement Practitioner.20. Quality assure delivery of interventions using methods such as observations, feedback, case notereview etc. Provide feedback to colleagues and their supervisors to support continuous servicedevelopment.21. Facilitate weekly safety huddles for Wellbeing Coaches/ sports and lifestyle coaches, mitigating risksand ensuring safe practice and delivery.22. Identify gaps in service provision with the Senior Health Improvement Practitioner and developsolutions to address these working collaboratively.23. Actively research and disseminate up to date changes to policy and guidance impacting on servicedelivery.24. Support the development of a comprehensive standard operating procedure, service/activity riskassessment and process development.25. Complete Stakeholder engagement to increase access to service through a partnership approach.26. Contribute to the formulation and development of engagement plans with senior healthimprovement practitioner. Mobilise plans updating relevant documents to ensure communicationthrough leadership team thereby ensuring equitable access to target groups.27. Proactively identify and engage in personal development and training opportunities to ensure safeand effective service provision.28. Follow all safeguarding and governance procedures local to The Life Rooms and Mersey Care NHSFoundation Trust, taking personal responsibility to ensure this is adhered to in day-to-day practice.29. Adhere to confidentiality at all times when working with individuals.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant health related subject e.g. physical activity/nutrition/weight management/wellbeing
- Willingness to undertake training related to delivering public health training sessions
Knowledge
Essential
- An understanding of the social determinants of health and how they impact activation, health and wellbeing and health outcomes
- Knowledge of how health can be experienced differently by diverse communities
- Knowledge of community assets within local areas to support self-management
- Knowledge of safeguarding processes
- Knowledge and experience of line management processes
- Knowledge of public health priorities including preventative approaches to physical and mental health
- Knowledge of behaviour change techniques and interventions
- Knowledge of solution focused approaches in relation to behaviour change
- Knowledge and experience of the use of outcome measures
- Awareness of local and national initiatives relating to mental and physical health and wellbeing
- Awareness of the prevention agenda and its application to practice
Experience
Essential
- Experience of working in a health improvement setting
- Experience of reducing barriers to improve health outcomes
- Experience of delivering community based training sessions
- Experience of designing and delivering health and wellbeing focused courses
- Experience of partnership working across different community-based organisations
- Experience of community and stakeholder engagement
Desirable
- Experience of delivering Making Every Contact Count Training
- Experience of monitoring and improving standards of practice within a staff team/service
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Data collection
- Authoring and presenting reports
- Delivery and Facilitation of Health and Wellbeing interventions
- Group facilitation skills
- Communication skills
- De-escalation Skills
- Active listening
- Supervision and coaching approaches
- Ability to support people presenting in emotional or mental distress
- Ability to work across a designated geographical area
- Time management
- Organisation
- Ability to communicate both verbally and non-verbally to a range of audiences, adapting communication style where required
- Design and adapting resources to ensure accessibility
- Ability to form professional working relationships with key stakeholders
- Ability to apply governance and assurance processes to services, identify and support improvement plans to maintain standards of practice
- Fully literate in IT Systems and Microsoft programmes
Desirable
- Use of Electronic Referral Systems/ Electronic patient record
Person Specification
Qualifications
Essential
- Educated to degree level in relevant health related subject e.g. physical activity/nutrition/weight management/wellbeing
- Willingness to undertake training related to delivering public health training sessions
Knowledge
Essential
- An understanding of the social determinants of health and how they impact activation, health and wellbeing and health outcomes
- Knowledge of how health can be experienced differently by diverse communities
- Knowledge of community assets within local areas to support self-management
- Knowledge of safeguarding processes
- Knowledge and experience of line management processes
- Knowledge of public health priorities including preventative approaches to physical and mental health
- Knowledge of behaviour change techniques and interventions
- Knowledge of solution focused approaches in relation to behaviour change
- Knowledge and experience of the use of outcome measures
- Awareness of local and national initiatives relating to mental and physical health and wellbeing
- Awareness of the prevention agenda and its application to practice
Experience
Essential
- Experience of working in a health improvement setting
- Experience of reducing barriers to improve health outcomes
- Experience of delivering community based training sessions
- Experience of designing and delivering health and wellbeing focused courses
- Experience of partnership working across different community-based organisations
- Experience of community and stakeholder engagement
Desirable
- Experience of delivering Making Every Contact Count Training
- Experience of monitoring and improving standards of practice within a staff team/service
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Data collection
- Authoring and presenting reports
- Delivery and Facilitation of Health and Wellbeing interventions
- Group facilitation skills
- Communication skills
- De-escalation Skills
- Active listening
- Supervision and coaching approaches
- Ability to support people presenting in emotional or mental distress
- Ability to work across a designated geographical area
- Time management
- Organisation
- Ability to communicate both verbally and non-verbally to a range of audiences, adapting communication style where required
- Design and adapting resources to ensure accessibility
- Ability to form professional working relationships with key stakeholders
- Ability to apply governance and assurance processes to services, identify and support improvement plans to maintain standards of practice
- Fully literate in IT Systems and Microsoft programmes
Desirable
- Use of Electronic Referral Systems/ Electronic patient record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
