Clinical Team Manager

Mersey Care NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join the ADHD Service as the Clinical Team Manager.

The service delivers ADHD assessments, across community sites within, Knowsley, Halton and Sefton.

Main duties of the job

The Clinical Team Manager will have responsibility for the delivery of the ADHD service for Knowsley, Halton and Sefton. The primary function of the role is to provide leadership, management and communication to and for the team, ensuring the delivery of efficient, effective, co-ordinated, and responsive high-quality care to patients/clients. The post holder will also ensure the delivery of the quality strategy within ADHD incorporating establishment of systems and processes.The post-holder will work in close partnership with the Clinical Service Manager, Operational Manager and wider clinical team to ensure safe, effective and efficient health services, meeting the needs of the patient population and service needs such as delivering service Key Performance Indicators (KPI's). The post-holder will deputise for the Operational Manager as and when required and liaise with the Senior Management Team to support effective partnership working.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

21 August 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-CC6436697-A

Job locations

Willis House

23 Cumber Lane

Prescot

L35 2YZ


Job description

Job responsibilities

Principal Responsibilities:

  1. Provide clinical leadership and management to the clinical team
  2. Be responsible for the delivery of the service within the ADHD Service
  3. Work in partnership with other services/stakeholders , to enable patients/clients to be treated in the appropriate setting.
  4. Ensure that the team provides a high-quality service to its clients by providing caseload and clinical
  5. Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client
  6. Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care
  7. Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.
  8. Participate in the development of caseload management across the local health
  9. Provide leadership and mentoring to those staff developing into a caseload management
  10. Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and
  11. Implement plans for the team including rotas and schedules/working patterns to ensure business continuity
  12. Practice autonomously and demonstrate evidence based clinical decision
  13. Provide clinical expertise and knowledge to the team when managing complex and highly complex
  14. Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.
  15. Work in collaboration with other stakeholders to deliver services to patients/clients.
  16. Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and
  17. Implement and evaluate care delivery for patients/clients with identified
  18. Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative care.
  19. Set objectives by which performance will be monitored
  20. Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to
  21. Provide reports to the service lead on staff and patient activity as requested
  22. Work in collaboration with others to support practice development and service modernisation.
  23. Contribute to the development of role and service
  24. Actively participate in policy and service development authoring protocols as
  25. Provide induction to the local working environment, and policies for new team members and
  26. Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage
  27. Monitor budgets reporting over/under spending to the budget
  28. Undertake personal development plans (PDP) and ensure all team members
  29. Contribute to the development of policy and services to reflect local needs
  30. Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and reviews.
  31. Ensure that all staff attend mandatory
  32. Ensure that administration and clerical duties are appropriately delegated to clerical support
  33. Provide data that supports the monitoring of team contract and
  34. Participate in audits and research, as
  35. Participate in individual and group supervision.
  36. Implement mentorship and clinical supervision with the
  37. Ensure that record keeping within the team is consistent with professional
  38. Initiate training and development of team
  39. Monitor and maintain standards of patient care Including maintaining and monitoring of clinical competency and standards of record keeping
  40. In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and
  41. Work within guidelines to identify and manage risk, reporting identified risks to the service
  42. Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service
  43. Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.
  44. Participate in patient satisfaction reporting to improve patient
  45. Maintain registration in line with professional
  46. Provide support to team members holding responsibility for mentoring students.
  47. Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and development

Job description

Job responsibilities

Principal Responsibilities:

  1. Provide clinical leadership and management to the clinical team
  2. Be responsible for the delivery of the service within the ADHD Service
  3. Work in partnership with other services/stakeholders , to enable patients/clients to be treated in the appropriate setting.
  4. Ensure that the team provides a high-quality service to its clients by providing caseload and clinical
  5. Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client
  6. Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care
  7. Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.
  8. Participate in the development of caseload management across the local health
  9. Provide leadership and mentoring to those staff developing into a caseload management
  10. Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and
  11. Implement plans for the team including rotas and schedules/working patterns to ensure business continuity
  12. Practice autonomously and demonstrate evidence based clinical decision
  13. Provide clinical expertise and knowledge to the team when managing complex and highly complex
  14. Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.
  15. Work in collaboration with other stakeholders to deliver services to patients/clients.
  16. Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and
  17. Implement and evaluate care delivery for patients/clients with identified
  18. Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative care.
  19. Set objectives by which performance will be monitored
  20. Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to
  21. Provide reports to the service lead on staff and patient activity as requested
  22. Work in collaboration with others to support practice development and service modernisation.
  23. Contribute to the development of role and service
  24. Actively participate in policy and service development authoring protocols as
  25. Provide induction to the local working environment, and policies for new team members and
  26. Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage
  27. Monitor budgets reporting over/under spending to the budget
  28. Undertake personal development plans (PDP) and ensure all team members
  29. Contribute to the development of policy and services to reflect local needs
  30. Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and reviews.
  31. Ensure that all staff attend mandatory
  32. Ensure that administration and clerical duties are appropriately delegated to clerical support
  33. Provide data that supports the monitoring of team contract and
  34. Participate in audits and research, as
  35. Participate in individual and group supervision.
  36. Implement mentorship and clinical supervision with the
  37. Ensure that record keeping within the team is consistent with professional
  38. Initiate training and development of team
  39. Monitor and maintain standards of patient care Including maintaining and monitoring of clinical competency and standards of record keeping
  40. In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and
  41. Work within guidelines to identify and manage risk, reporting identified risks to the service
  42. Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service
  43. Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.
  44. Participate in patient satisfaction reporting to improve patient
  45. Maintain registration in line with professional
  46. Provide support to team members holding responsibility for mentoring students.
  47. Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and development

Person Specification

Qualifications

Essential

  • Clinical professional registration
  • Evidence of continuing professional development
  • Willing to undertake a management qualification

Desirable

  • Management Qualification

Knowledge/ Experience

Essential

  • Specialist expertise underpinned by theory
  • Working knowledge of current mental health legislation
  • 3 years post registration experience in a senior role within Mental health
  • Line management responsibilities and experience
  • Able to demonstrate a history of leading on clinical care improvement initiative
  • Methodical approach to work with attention to detail
  • To be able to travel around the area of work

Desirable

  • Experience of staff performance managements
  • Recent relevant experience of leading a team and providing care in a secure setting

Skills

Essential

  • Excellent Interpersonal skills
  • Emotional resilience
  • Ability to prioritise workload, work at a fast pace and meet deadlines
  • Ability to analyse problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
  • Good organisational skills, experienced in applying and implementing systems to manage workload
  • Able to manage and support staff through organisational change
  • Ability to manage own time effectively produce detailed reports/written work to a high standard and on time
  • Ability to organise and plan ahead effectively
  • Ability to manage revenue budget
  • Ability to deal with difficult issues sensitively and diplomatically

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Person Specification

Qualifications

Essential

  • Clinical professional registration
  • Evidence of continuing professional development
  • Willing to undertake a management qualification

Desirable

  • Management Qualification

Knowledge/ Experience

Essential

  • Specialist expertise underpinned by theory
  • Working knowledge of current mental health legislation
  • 3 years post registration experience in a senior role within Mental health
  • Line management responsibilities and experience
  • Able to demonstrate a history of leading on clinical care improvement initiative
  • Methodical approach to work with attention to detail
  • To be able to travel around the area of work

Desirable

  • Experience of staff performance managements
  • Recent relevant experience of leading a team and providing care in a secure setting

Skills

Essential

  • Excellent Interpersonal skills
  • Emotional resilience
  • Ability to prioritise workload, work at a fast pace and meet deadlines
  • Ability to analyse problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
  • Good organisational skills, experienced in applying and implementing systems to manage workload
  • Able to manage and support staff through organisational change
  • Ability to manage own time effectively produce detailed reports/written work to a high standard and on time
  • Ability to organise and plan ahead effectively
  • Ability to manage revenue budget
  • Ability to deal with difficult issues sensitively and diplomatically

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Willis House

23 Cumber Lane

Prescot

L35 2YZ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Willis House

23 Cumber Lane

Prescot

L35 2YZ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Interim Operational Manager

Gemma Hamlett

gemma.hamlett2@merseycare.nhs.uk

01512926964

Date posted

21 August 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-CC6436697-A

Job locations

Willis House

23 Cumber Lane

Prescot

L35 2YZ


Supporting documents

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