Personal Assistant

Mersey Care NHS Foundation Trust

This job is now closed

Job summary

The post holder will be providing comprehensive administrative support within the Secure Care Division.

Shortlisting planned for 21 May 2024

Interview planned for 28 May 2024

Main duties of the job

Provide an administrative service to the Service Manager and Deputy Service Manager. This will involve the receiving and prioritising of incoming work, redirecting where necessary before passing to the Service Manager and Deputy Service Manager.

Receive a variety of telephone calls on behalf of the Service Manager and Deputy Service Manager using initiative, tact and discretion to deal with matters where possible, taking messages and re-directing calls as appropriate. Liaise with staff from external agencies and internal departments.

Type a wide variety of documents, using various IT packages. Work can be done from manuscripts, copy, audio and dictation.

Maintain and update the Service Manager and Deputy Service Manager diaries ensuring effective use of their time.

Prepare papers and agendas for meetings as required. Attend and transcribe the minutes and distribute accordingly. Set deadlines for typing/checking the minutes and gathering agenda items to ensure timely distribution of paperwork.

Inform the Visitors Reception of visitors entering the secure site of the hospital and arrange escort to the unit.

Receive and record all incoming mail and auto-forwarded e-mail transmissions.

Provide secretarial cover for absent colleagues.

Ensure that work is conducted in accordance with the Trust's Equality and Diversity Strategy and to contribute to its development.

For further details, see the job description.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

21 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

350-SEC6254036-A

Job locations

Maghull Health Park

Liverpool

L31 1HW

Job description

Job responsibilities

Please see the attached job description and person specification for further information about the main responsibilities of this post.

Job description

Job responsibilities

Please see the attached job description and person specification for further information about the main responsibilities of this post.

Person Specification

Qualifications

Essential

RSA III/Pitman Advanced typing/word processing or OCR Level 3 (text production and word processing modules) or demonstrate proven experience at this level

Desirable

ECDL

Knowledge / Experience

Essential

Significant demonstrable experience working at a similar level with proven secretarial/admin skills
Experience of working with confidential information
Experience of minute taking at meetings
Demonstrate communication skills - written and verbal
Demonstrate QWERTY keyboard skills
Computer literate and a familiarity with Microsoft Word
Audio typing skills
Demonstrate organisational skills
Good interpersonal skills and the ability to relate to people with tact and diplomacy
Operational knowledge of Datix/PACIS and EpEX

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change orientated

Skills

Essential

Ability to work as part of a team
Ability to produce accurate work
Ability to work unsupervised
Demonstrate a flexible approach
Demonstrate a professional approach
Evidence of concern for own development

Person Specification

Qualifications

Essential

RSA III/Pitman Advanced typing/word processing or OCR Level 3 (text production and word processing modules) or demonstrate proven experience at this level

Desirable

ECDL

Knowledge / Experience

Essential

Significant demonstrable experience working at a similar level with proven secretarial/admin skills
Experience of working with confidential information
Experience of minute taking at meetings
Demonstrate communication skills - written and verbal
Demonstrate QWERTY keyboard skills
Computer literate and a familiarity with Microsoft Word
Audio typing skills
Demonstrate organisational skills
Good interpersonal skills and the ability to relate to people with tact and diplomacy
Operational knowledge of Datix/PACIS and EpEX

Values

Essential

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change orientated

Skills

Essential

Ability to work as part of a team
Ability to produce accurate work
Ability to work unsupervised
Demonstrate a flexible approach
Demonstrate a professional approach
Evidence of concern for own development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.