Job summary
An exciting opportunity has arisen within the Adult community mental health team in Knowsley, Huyton.
This role is predominantly to provide carer support both face to face and over the telephone. There will also be a requirement to cover OPA clinics completing ECG's, physical observations and one to one support.
Main duties of the job
To work as part of a multi-disciplinary team supporting clients with substance misuse issues.
The adult mental health team are an accredited service which provides the comprehensive assessment and treatment of people with severe and enduring mental illness.
The team work in accordance with the new community mental health framework which is in place to ensure a seamless service for our service users.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
To assist in the assessment, planning, implementation and evaluation of programmes of care for service users, including health care assessments under the direction and supervision of qualified members of staff.
To assist in the facilitation of medical review clinics, under the direction of qualified members of staff.
Contribute towards reports required by managers or external agencies, for example child care conferences or court reports.
Working as part of a multi-disciplinary team in a non-judgemental way.
Assisting in the facilitation of group work with service users, under the direction and supervision of qualified members of staff.
Participate in and perform clinical investigations under supervision of qualified members of staff.
Establish and maintain communication with people on routine and operational matters.
To respond in a courteous and professional manner with clients, visitors, other agencies and their teams.
Contribute towards the maintenance of accurate client records according to Trust policy.
To liaise with staff from other agencies, taking into consideration confidentiality issues.
Please refer to attached Job Description for a full list of duties and responsibilities.
Job description
Job responsibilities
To assist in the assessment, planning, implementation and evaluation of programmes of care for service users, including health care assessments under the direction and supervision of qualified members of staff.
To assist in the facilitation of medical review clinics, under the direction of qualified members of staff.
Contribute towards reports required by managers or external agencies, for example child care conferences or court reports.
Working as part of a multi-disciplinary team in a non-judgemental way.
Assisting in the facilitation of group work with service users, under the direction and supervision of qualified members of staff.
Participate in and perform clinical investigations under supervision of qualified members of staff.
Establish and maintain communication with people on routine and operational matters.
To respond in a courteous and professional manner with clients, visitors, other agencies and their teams.
Contribute towards the maintenance of accurate client records according to Trust policy.
To liaise with staff from other agencies, taking into consideration confidentiality issues.
Please refer to attached Job Description for a full list of duties and responsibilities.
Person Specification
Qualifications
Essential
- NVQ Level 2 or equivalent in Health & Social Care or commitment to work towards
Desirable
- NVQ Level 3 or equivalent in Health & Social Care or commitment to work towards
- Phlebotomy trained
- MEWS
- Level 2 Smoking Cessation
Knowledge/ Experience
Essential
- Experience in drug/alcohol field either through employment in drugs/alcohol agency or in a voluntary capacity
Desirable
- Previous experience of community working
- Awareness of safeguarding children and adults
Skills
Essential
- Able to communicate effectively, both verbal and written
- Computer skills
- Understanding the issues of confidentiality
- Ability to work as a member of a team
- Ability to use own initiative whilst having an awareness of limitations of role
- Flexibility
- Able to travel between MCT sites in a timely manner
- Able to meet Trust's professional standards e.g. dress code, customer care
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Person Specification
Qualifications
Essential
- NVQ Level 2 or equivalent in Health & Social Care or commitment to work towards
Desirable
- NVQ Level 3 or equivalent in Health & Social Care or commitment to work towards
- Phlebotomy trained
- MEWS
- Level 2 Smoking Cessation
Knowledge/ Experience
Essential
- Experience in drug/alcohol field either through employment in drugs/alcohol agency or in a voluntary capacity
Desirable
- Previous experience of community working
- Awareness of safeguarding children and adults
Skills
Essential
- Able to communicate effectively, both verbal and written
- Computer skills
- Understanding the issues of confidentiality
- Ability to work as a member of a team
- Ability to use own initiative whilst having an awareness of limitations of role
- Flexibility
- Able to travel between MCT sites in a timely manner
- Able to meet Trust's professional standards e.g. dress code, customer care
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
