Mersey Care NHS Foundation Trust

High Secure Mailroom Clerk

This job is now closed

Job summary

An exciting new position to join the Merseycare NHS Trust's Mailroom within Maghull Health Park.

The Mailroom is presently located within the Central Services Building and provides mail deliveryservice to the Secure Division and the wider trust checking compliance with the security requirements of Secure Services.

Main duties of the job

1. To collect all mail from the Royal Mail Sorting Office, using hospital vehicle.2. Frank all external mail, for the Secure Division and wider trust, prioritising Special Delivery,Recorded Delivery, Air Mail and 1st Class.3. To complete x-raying and/or security checks, in line with Tilt recommendations, of all goodsto be delivered in to the Secure Area of Ashworth Hospital & the rest of the Secure Division.Check, note and raise awareness of any illegal or restricted items, such as weapons,explosives, drugs etc, with line manager. Investigate any suspicious items in line withdepartmental and hospital procedures. Adhere to the Patients Possession Policy withregards to stopping any items not permitted. Fill in all paperwork relating to the same.4. Documenting patient's property on when received through Royal Mail or couriers, eg,clothing, videos/DVDs/CDs/cassettes on PACIS (Patient Administration Clinical InformationSystem).5. Outgoing service users' correspondence to be x-rayed and personal items to be disposed ofon PACIS (Patient Administration Clinical Information System).6. Sort and distribute on a daily basis, newspapers and magazines topatients.7. Financial - Remove and receipt any cash, cheques or postal orders within patientmail/parcels and forward it on to the hospital cashier.8. Keeping documentation for service users' cash for audit trail.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Date posted

14 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-TWS6092894

Job locations

Maghull Health Park

Maghull

L31 1HW

Job description

Job responsibilities

Job Purpose:To provide a comprehensive secure Mail Room Service to the hospital under the management of theStores & Mail Room Manager.

Job description

Job responsibilities

Job Purpose:To provide a comprehensive secure Mail Room Service to the hospital under the management of theStores & Mail Room Manager.

Person Specification

Face to face

Essential

Educated to GCSE standard or equivalent
Must have worked in a mailroom environment or prepared to be trained and developed as such
At least six months office experience
Ability to carry out manual and driving tasks, function as a member of a team and support the management objectives of the department and trust
Able to use a computer for data entry and simple data processing and communication tasks
Able to use a phone and deal with telephonic requests from service users, managers and staff in a friendly and helpful wayTo be aware of up to date initiatives including relevant legislation.
Good interpersonal and communication skills
Ability to work as part of a team
Good organisational skills and ability to react to rapidly changing requirements
Confidentiality is important in this post, as the work entails access to sensitive information.
Ability to resolve user issues
Ability to work unsupervised

Desirable

Current certificate or evidence of training
NVQ level 2
Experience of High Secure or similar environment
Working knowledge of office related software packages Experience of working in the NHS in a role managed by a supervisor or facilities management assistant
Driving Licence
Working knowledge/understanding of PACIS or other similar electronic administration software

Person Specification

Face to face

Essential

Educated to GCSE standard or equivalent
Must have worked in a mailroom environment or prepared to be trained and developed as such
At least six months office experience
Ability to carry out manual and driving tasks, function as a member of a team and support the management objectives of the department and trust
Able to use a computer for data entry and simple data processing and communication tasks
Able to use a phone and deal with telephonic requests from service users, managers and staff in a friendly and helpful wayTo be aware of up to date initiatives including relevant legislation.
Good interpersonal and communication skills
Ability to work as part of a team
Good organisational skills and ability to react to rapidly changing requirements
Confidentiality is important in this post, as the work entails access to sensitive information.
Ability to resolve user issues
Ability to work unsupervised

Desirable

Current certificate or evidence of training
NVQ level 2
Experience of High Secure or similar environment
Working knowledge of office related software packages Experience of working in the NHS in a role managed by a supervisor or facilities management assistant
Driving Licence
Working knowledge/understanding of PACIS or other similar electronic administration software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Maghull Health Park

Maghull

L31 1HW

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Maghull Health Park

Maghull

L31 1HW

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)