Job summary
An opportunity has arisen for a permanent full time OSG vacancy within the LSU Security Department
The purpose of the role is to undertake a range of duties in support of the security requirements of the Hospital.
You will originally be based in Rowan View Hospital however it is anticipated you will move to the new Aspen Wood Building once construction has been completed.
Main duties of the job
An opportunity has arisen for a permanent full time OSG vacancy. The purpose of the role is to undertake a range of duties in support of the security requirements of the Hospital.
The Security Department provides a hospital wide service ensuring all aspects of Procedural, Dynamic and Passive security systems are in place, operationalised, maintained and regularly updated. This ensures a delivery of effective patient care is balanced with the hospital's statutory requirements to maintain a safe and secure environment for staff, patients and the public.
The hospital's passive security systems are divided into a number of functional areas. These cover all aspects of hospital security; staff main entrance reception, visitor processing, security maintenance and control room operations.
The department operates a flexible rostering system covering a 24 hour period covering day and night shifts where required including weekends.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
Staff Main EntranceThis functional area of the Security Department is primarily concerned with the secure processing of staffinto the secure sites. The role incorporates responsibilities for security monitoring and responses to alarmstates in the entry building.1. Staff identification, and the utilisation of specialised I.T. equipment2. Key / PiT alarm and radio issue/return3. Key security checks4. Vehicle processing5. Contractor/other tool checks6. CCTV monitoring, (entry building /reception)7. Entry building staff pedestrian control8. Emergency vehicle escorts, (fire, ambulance etc)9. Alarm response states to entry building /receptionThe roles detailed include operational activities such as: -1. Monitor the searching of hospital vehicles2. Random Searching of vehicles on entry and exit to the secure sites of the hospital.3. Checking of security keys held in automated key cabinets, as per hospital procedures.4. Carry out statutory checks, as per procedures, to monitor the number of keys issued.5. Check the key cabinets for the keys that are issued against the shift pattern by use of computerisedsystem.6. Operate electronic doors, both vehicle and pedestrian, via consoles in the Control Centre.7. Use the closed-circuit television system to monitor the movement of traffic, both vehicular andpedestrian in and out of the secure areas.Visitor ProcessingThis functional area of the Security Department is primarily concerned with the secure processing ofvisitors into the secure sites.1. Visitor information2. Visitor verification, pre booking and goods/ items processing,3. Visitor processing at entry building/reception4. Central visits5. Contractor escort management and coordination6. Staff search, (metal/mobile phone portals,7. Staff goods processing/control8. Patient possessions processing9. Assist in the facilitation and the escorting of all visitors, including child visits.The roles detailed include operational activities such as:-1. Completion of the appropriate documentation on arrival and departure for all official visitors.Confirm that they are expected and advise the relevant escort staff.2. Check patients visitors are on the approved visitors list and once satisfied as to identity, completeappropriate documentation.3. Provide a reception service to all visitors to the hospital, using the visitors computerised systems.Phoning of wards and departments to notify them of visitors, following the hospital procedure onthe taking of items into the hospital. Explain to visitors the hospital policies, such as not allowingprohibited items in the secure areas.Security Maintenance FunctionThis function area of the Security Department is primarily concerned with the range of security roleswhich underpin and maintain the security standards of the secure sites.1. Dedicated Search Team Staff. (When DST training is completed)2. Routine perimeter patrols/ response to alarm states.3. Response to personal attack alarm states in the grounds.4. Non secure site security/ barrier control.5. Assist in the updating of patient photographs as and when required.6. Participate in drug detection dog searches.The roles detailed include operational activities such as: -1. Administration duties as required of the role, which may include issues relating to the collation andcollection of security related information.2. Undertaking specified searches of patients or areas which at times will be undertaken in threateningand hostile environments.3. Alarm responses may involve the prevention of escapes by patients which may be highly stressfuland physically demanding.Reception OperationsThe reception operations are primarily concerned with organising and coordinating all emergencyresponses across the secure sites to alarm states. The monitoring function performed by the reception isseen as integral to the safe operation of the hospital.1. Hospital wide communications systems2. CCTV surveillance/monitoring within the secure sites3. Ward alarm response, (disturbance)4. Site incident response5. Emergency responses, (fire, ambulance etc), and escorting and monitoring emergencyvehicles within the secure site.The roles detailed include operational activities such as: -1. Coordinate the emergency radio communications system, carrying out daily test calls which link toVHF Radio/Pager systems throughout the hospital.2. The practical application of security procedures for fire, escape, disturbance and hostageprocedures.3. Act at all times in accordance with the Health and Safety procedures.4. Undertake the response arrangements for all alarm states in the hospital under the direct guidanceand instruction of the / Reception Supervisor.5. Report to the Reception Supervisor the condition and operation of equipment within thereception.
Job description
Job responsibilities
Staff Main EntranceThis functional area of the Security Department is primarily concerned with the secure processing of staffinto the secure sites. The role incorporates responsibilities for security monitoring and responses to alarmstates in the entry building.1. Staff identification, and the utilisation of specialised I.T. equipment2. Key / PiT alarm and radio issue/return3. Key security checks4. Vehicle processing5. Contractor/other tool checks6. CCTV monitoring, (entry building /reception)7. Entry building staff pedestrian control8. Emergency vehicle escorts, (fire, ambulance etc)9. Alarm response states to entry building /receptionThe roles detailed include operational activities such as: -1. Monitor the searching of hospital vehicles2. Random Searching of vehicles on entry and exit to the secure sites of the hospital.3. Checking of security keys held in automated key cabinets, as per hospital procedures.4. Carry out statutory checks, as per procedures, to monitor the number of keys issued.5. Check the key cabinets for the keys that are issued against the shift pattern by use of computerisedsystem.6. Operate electronic doors, both vehicle and pedestrian, via consoles in the Control Centre.7. Use the closed-circuit television system to monitor the movement of traffic, both vehicular andpedestrian in and out of the secure areas.Visitor ProcessingThis functional area of the Security Department is primarily concerned with the secure processing ofvisitors into the secure sites.1. Visitor information2. Visitor verification, pre booking and goods/ items processing,3. Visitor processing at entry building/reception4. Central visits5. Contractor escort management and coordination6. Staff search, (metal/mobile phone portals,7. Staff goods processing/control8. Patient possessions processing9. Assist in the facilitation and the escorting of all visitors, including child visits.The roles detailed include operational activities such as:-1. Completion of the appropriate documentation on arrival and departure for all official visitors.Confirm that they are expected and advise the relevant escort staff.2. Check patients visitors are on the approved visitors list and once satisfied as to identity, completeappropriate documentation.3. Provide a reception service to all visitors to the hospital, using the visitors computerised systems.Phoning of wards and departments to notify them of visitors, following the hospital procedure onthe taking of items into the hospital. Explain to visitors the hospital policies, such as not allowingprohibited items in the secure areas.Security Maintenance FunctionThis function area of the Security Department is primarily concerned with the range of security roleswhich underpin and maintain the security standards of the secure sites.1. Dedicated Search Team Staff. (When DST training is completed)2. Routine perimeter patrols/ response to alarm states.3. Response to personal attack alarm states in the grounds.4. Non secure site security/ barrier control.5. Assist in the updating of patient photographs as and when required.6. Participate in drug detection dog searches.The roles detailed include operational activities such as: -1. Administration duties as required of the role, which may include issues relating to the collation andcollection of security related information.2. Undertaking specified searches of patients or areas which at times will be undertaken in threateningand hostile environments.3. Alarm responses may involve the prevention of escapes by patients which may be highly stressfuland physically demanding.Reception OperationsThe reception operations are primarily concerned with organising and coordinating all emergencyresponses across the secure sites to alarm states. The monitoring function performed by the reception isseen as integral to the safe operation of the hospital.1. Hospital wide communications systems2. CCTV surveillance/monitoring within the secure sites3. Ward alarm response, (disturbance)4. Site incident response5. Emergency responses, (fire, ambulance etc), and escorting and monitoring emergencyvehicles within the secure site.The roles detailed include operational activities such as: -1. Coordinate the emergency radio communications system, carrying out daily test calls which link toVHF Radio/Pager systems throughout the hospital.2. The practical application of security procedures for fire, escape, disturbance and hostageprocedures.3. Act at all times in accordance with the Health and Safety procedures.4. Undertake the response arrangements for all alarm states in the hospital under the direct guidanceand instruction of the / Reception Supervisor.5. Report to the Reception Supervisor the condition and operation of equipment within thereception.
Person Specification
Qualifications
Essential
- Good command of English both written and verbal.
Desirable
- Minimum 3 GSCE or equivalent eg NVQ
Knowledge / Experience
Essential
- Good standard of verbal and written communication, including ability to use I.T Equipment
- Ability to carryout routine tasks
- Experience of working to laid down procedures in a structured setting
- Ability to get on with people and deal with visitors
- Ability to demonstrate the operation Information Technology equipment
Desirable
- Show interest in security/patient issues
- Ability to use hand tools, and equipment
Skills
Essential
- Excellent communication skills
- Experience of dealing with the public
- Ability to work within a team and follow detailed instructions
- Motivated to working within the specialized department
- Ability to demonstrate calm approach to stressful situations.
Person Specification
Qualifications
Essential
- Good command of English both written and verbal.
Desirable
- Minimum 3 GSCE or equivalent eg NVQ
Knowledge / Experience
Essential
- Good standard of verbal and written communication, including ability to use I.T Equipment
- Ability to carryout routine tasks
- Experience of working to laid down procedures in a structured setting
- Ability to get on with people and deal with visitors
- Ability to demonstrate the operation Information Technology equipment
Desirable
- Show interest in security/patient issues
- Ability to use hand tools, and equipment
Skills
Essential
- Excellent communication skills
- Experience of dealing with the public
- Ability to work within a team and follow detailed instructions
- Motivated to working within the specialized department
- Ability to demonstrate calm approach to stressful situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
