Job summary
Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment. The role of FASM is to provide first line management within their remit to all Facilities Management Assistants (FMA's).
Within our estate we operate a variety of different services and environments, including;Inpatient mental health facilitiesStaff and service user residential accommodation Rehabilitation areasRespite areasGeneral office buildings
The role of the FMTL is an integral part of our service delivery, ensuring all cleaning, catering and transportation tasks are achieved and maintained in line with trust values, policy and procedure as well as national guidance and statutory compliance.
Main duties of the job
The post holder is expected to support the management goals of the department, developing a working relationship with their Line Manager that is mutually beneficial for the individuals concerned as well as the department.
To manage a team of staff, prioritising and allocating work as appropriate including monitoring.
To Monitor and manage performance and attendance in accordance with Trust Policies. This will include issues with Human Resources and sickness issues. Completing and authorising of Health Roster, and associated systems
To assist the Facilities Site Manager in the day to day smooth running of the Soft FM service, including portering, cleaning, catering and linen duties. To achieve safe service delivery in waste management, fire safety and all aspects of Health and Safety and security of the site. To ensure that all cleaning schedules are kept up to date and readily accessible. To be responsible for cleaning audits and ensure they meet NHS Cleaning Standards.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
a. To ensure that all staff attend training and are kept up to date with mandatory and local job specific training. To be responsible for the induction of new staff and support online training. To be responsible for maintaining own professional development.b. To ensure all equipment is kept in a secure, operable and clean condition at all times, reporting hazards, defects or adverse incidents in line with operational procedures.c. To comply with all relevant Trust policies, i.e., Health and Safety, Equal Opportunity, Equality and Diversity and Incident Reporting.d. Take personal responsibility for the completion of all duties in a safe and efficient manner and to maintain regular contact with line manager.e. To work unsupervised and to use their own initiative in line with servicerequirements.f. To develop a flexible working approach that enhances the ability of the department to meet its aims. To be responsible for effective communication to all site occupiers and to minimise disruption to services.
Job description
Job responsibilities
a. To ensure that all staff attend training and are kept up to date with mandatory and local job specific training. To be responsible for the induction of new staff and support online training. To be responsible for maintaining own professional development.b. To ensure all equipment is kept in a secure, operable and clean condition at all times, reporting hazards, defects or adverse incidents in line with operational procedures.c. To comply with all relevant Trust policies, i.e., Health and Safety, Equal Opportunity, Equality and Diversity and Incident Reporting.d. Take personal responsibility for the completion of all duties in a safe and efficient manner and to maintain regular contact with line manager.e. To work unsupervised and to use their own initiative in line with servicerequirements.f. To develop a flexible working approach that enhances the ability of the department to meet its aims. To be responsible for effective communication to all site occupiers and to minimise disruption to services.
Person Specification
Qualifications
Essential
- Institute of Occupational Safety and Health (IOSH), Managing Safely or CIEH Level 3 Health and Safety or equivalent
- Chartered Institute of Environmental Health (CIEH) or equivalent Level 3 Food Hygiene Certificate
Desirable
- ECDL or equivalent
- NHS experience and training in safety, health, and catering, cleaning or estates responsibilities
- Recognised Supervisory Management qualification (ILM Level 3 or above)
Knowledge/ Experience
Essential
- Experience of working in Soft FM services
- Evidence of Budget Management
- Knowledge and practical application of food safety to include HACCP principles
- Understanding of current NHS standards and their implications for the department
Desirable
- oExperience of working in the NHS in a supervisory role
Skills
Essential
- Ability to manage staff, function as the leader of a group and support the management objectives of the department and trust
- Excellent IT skills
- A team player with excellent interpersonal skills
- Ability to work on own initiative
- Motivational Skills
- Problem solving skills
- Tact and diplomacy skills
- Previous experience of supervising a team.
- Is flexible and has a positive approach to management and meeting the needs of service users
- To be able to implement catering and hospital Policies.
- To support first line management tasks including disciplinary, sickness management, resource allocation.
- Will deliver the agreed tasks, assigned.
- Strong customer service belief
- Willingness to be trained and offer on the job assistance to new starters as required
Desirable
- Engagement of service users/patients in facilities planning or reviews
- Has worked in a multi skilled and multi site facilities environment before
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Person Specification
Qualifications
Essential
- Institute of Occupational Safety and Health (IOSH), Managing Safely or CIEH Level 3 Health and Safety or equivalent
- Chartered Institute of Environmental Health (CIEH) or equivalent Level 3 Food Hygiene Certificate
Desirable
- ECDL or equivalent
- NHS experience and training in safety, health, and catering, cleaning or estates responsibilities
- Recognised Supervisory Management qualification (ILM Level 3 or above)
Knowledge/ Experience
Essential
- Experience of working in Soft FM services
- Evidence of Budget Management
- Knowledge and practical application of food safety to include HACCP principles
- Understanding of current NHS standards and their implications for the department
Desirable
- oExperience of working in the NHS in a supervisory role
Skills
Essential
- Ability to manage staff, function as the leader of a group and support the management objectives of the department and trust
- Excellent IT skills
- A team player with excellent interpersonal skills
- Ability to work on own initiative
- Motivational Skills
- Problem solving skills
- Tact and diplomacy skills
- Previous experience of supervising a team.
- Is flexible and has a positive approach to management and meeting the needs of service users
- To be able to implement catering and hospital Policies.
- To support first line management tasks including disciplinary, sickness management, resource allocation.
- Will deliver the agreed tasks, assigned.
- Strong customer service belief
- Willingness to be trained and offer on the job assistance to new starters as required
Desirable
- Engagement of service users/patients in facilities planning or reviews
- Has worked in a multi skilled and multi site facilities environment before
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
