Administrator

Job summary

The post holder will be required to work Monday to Friday 22.5 hours per week

Main duties of the job

1. Challenge the stigma associated with mental health and learning difficulties'
2. Work across professional and organisational boundaries to improve services for all.
3. Maintain their specific knowledge base and develop new skills.
4. Value the contribution of the patient / service user voice.
5. Operate within any organisational codes of practice or those from a relevant professional body.
6. Respect equality and diversity across all areas of working practice and communications
7. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
8. Comply with all health and safety legislation and local policies and procedures.
9. Adhere to all organisational policies.
10. Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment

Main duties of the job

1. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed or action is taken.
2. Liaise with colleagues at all levels both within the team and across other agencies and in other organisations
3. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.
4. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.
5. Arrange delivery and collection of equipment requests from clinical staff, service users and public
6. Support in equipment amnesty, manning phone line and arranging collections
7. Provide a reception cover on a rota basis

• The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

• The post holder shall follow all the policies and procedures of the organisation.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Liverpool Community Equipment Stores

Units 4-7, Graylaw Trading Estate, Wareing Road

Liverpool

L9 7AU

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Liverpool Community Equipment Stores

Units 4-7, Graylaw Trading Estate, Wareing Road

Liverpool

L9 7AU

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

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