Job summary
This is an exciting opportunity for 3 full-time Band 7 Clinical Team Managers within the Talk Liverpool / NHS Talking Therapies Liverpool (formerly known as IAPT ) service.
Our service is undergoing an expansion of its workforce, and there are significant opportunities for service development.
The service is split in to 3 teams; North, Central and South. We are looking for a Clinical Team Managers for each location.
Talk Liverpool is an NHS Talking Therapies (formerly known as IAPT) service for those aged over 16yrs in Liverpool. The service is delivered by Merseycare NHS Foundation Trust, and offers a variety of support and psychological therapies to the community of Liverpool. Our interventions are diverse and evidence based, ranging from guided self-help and face-to-face or video therapy, telephone support to workshop courses.
We know that we can only achieve a high-quality clinical service by maximising the efforts of our team and by creating an environment where colleagues are valued and involved in developing the service. We believe in investing in people, keeping true to the values and behaviours of Merseycare NHS Trust and the NHS and looking after the wellbeing of all team members. We work closely with other services and service user groups to refine and improve the service that we offer.
Short listing planned for 6th March 2023
Interviews planned for 29th March 2023
Main duties of the job
The Post holder will:
- Deputise for the Operational Manager as and when required
- Liaise with the wider Senior Management Team to ensure the safe, effective, and efficient running of the teams within the Liverpool NHS Talking Therapies (IAPT) service.
- Ensure the successful delivery of Key Performance Indicators (KPI's) - including recovery, wait times, and patient access numbers.
- Be the primary contact for arising issues, including the coordination and facilitation of responses to concerns/complaints, incident reports, incident reviews, communication of team performance information, effective management of sickness/absence, leave allocation, and leading on disciplinary investigations.
- Ensure systems are in place to deliver a balanced budget at the end of the financial year; making effective and efficient use of resources.
- Predict and report on trends/potential deficits to the Operational Manager.
- Be involved in the recruitment and selection, deployment and overseeing management of staff within area of responsibility; ensuring appropriate staffing levels are maintained to meet the changing needs of the service.
- Ensure staff within area of responsibility comply with Trust and Service Mandatory training requirements.
- Be responsible for Estates; awareness of all documentation and contingency plans relating to buildings; ensuring consistency and compliance with security arrangements and all other Health and Safety needs.
- Be responsible for clinical and service audits
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Qualifications
Essential
- Holds a recognised professional qualification
- Evidence of continuing professional development
- Degree qualification relevant to field of practice or demonstrable evidence of study at a higher level
- Willing to undertake a management qualification
Knowledge / Experience
Essential
- Specialist expertise gained from working within an IAPT/Talking Therapies service
- Working knowledge of current mental health legislation as applicable to Primary Care
- Able to demonstrate a history of leading on areas of service development initiatives
- Methodical approach to work with attention to detail
- Experience of staff performance management
For more information please refer to the Job Description / Person Spec attached.
Job description
Job responsibilities
Qualifications
Essential
- Holds a recognised professional qualification
- Evidence of continuing professional development
- Degree qualification relevant to field of practice or demonstrable evidence of study at a higher level
- Willing to undertake a management qualification
Knowledge / Experience
Essential
- Specialist expertise gained from working within an IAPT/Talking Therapies service
- Working knowledge of current mental health legislation as applicable to Primary Care
- Able to demonstrate a history of leading on areas of service development initiatives
- Methodical approach to work with attention to detail
- Experience of staff performance management
For more information please refer to the Job Description / Person Spec attached.
Person Specification
Qualifications
Essential
- Holds a recognised professional qualification
- Evidence of continuing professional development
- Degree qualification relevant to field of practice or demonstrable evidence of study at a higher level
- Willing to undertake a management qualification
Desirable
- Management Qualification
- IAPT/Talking Therapies recognised Qualification
Knowledge
Essential
- APT/Talking Therapies accredited Specialist expertise gained from working within an IAPT/Talking Therapies service.
- Working knowledge of current mental health legislation as applicable to Primary Care.
- Able to demonstrate a history of leading on areas of service development initiatives
- Methodical approach to work with attention to detail
- Experience of staff performance managements
Desirable
- Recent relevant experience of leading a team and providing care
- Line management responsibilities and experience
- Working knowledge of the Stepped Care model and its application to treating common mental health problems
Skills
Essential
- Excellent Interpersonal skills
- Emotional resilience
- Ability to prioritise workload, work at a fast pace and meet deadlines
- Ability to analyse problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
- Good organisational skills, experienced in applying and implementing systems to manage workload
- Able to manage and support staff through organisational change
- Ability to manage own time effectively produce detailed reports/written work to a high standard and on time
- Ability to organise and plan ahead effectively
- Ability to manage revenue budgets
Person Specification
Qualifications
Essential
- Holds a recognised professional qualification
- Evidence of continuing professional development
- Degree qualification relevant to field of practice or demonstrable evidence of study at a higher level
- Willing to undertake a management qualification
Desirable
- Management Qualification
- IAPT/Talking Therapies recognised Qualification
Knowledge
Essential
- APT/Talking Therapies accredited Specialist expertise gained from working within an IAPT/Talking Therapies service.
- Working knowledge of current mental health legislation as applicable to Primary Care.
- Able to demonstrate a history of leading on areas of service development initiatives
- Methodical approach to work with attention to detail
- Experience of staff performance managements
Desirable
- Recent relevant experience of leading a team and providing care
- Line management responsibilities and experience
- Working knowledge of the Stepped Care model and its application to treating common mental health problems
Skills
Essential
- Excellent Interpersonal skills
- Emotional resilience
- Ability to prioritise workload, work at a fast pace and meet deadlines
- Ability to analyse problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
- Good organisational skills, experienced in applying and implementing systems to manage workload
- Able to manage and support staff through organisational change
- Ability to manage own time effectively produce detailed reports/written work to a high standard and on time
- Ability to organise and plan ahead effectively
- Ability to manage revenue budgets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Various across the Talk Liverpool / NHS Talking Therapies Liverpool footprint (City of Liverpool)
Liverpool
L2 2AH
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
