Job summary
We are currently recruiting for 4 x ICT Administrator posts within the North Sefton neighbourhoods, providing administrative support to the Integrated Care Team Clinical Co-ordinators
To provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks.Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
Main duties of the job
1. Processing and adding incoming patient referrals on to the EMIS & LCC Liquid Logic systems.2. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken.3. Organise the diaries and commitments of managers/teams liaising with patient families and including scheduling of meetings, conferences, making catering and travel arrangements when necessary.4. Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.5. Ensure provision of secretarial support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.6. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment & I.T. access for staff/teams.7. Ensure SVL timesheets data is recorded appropriately, in a timely and accurate manner.8. Process staff annual leave & off duty record updates9. Attend weekly meetings, take notes prepare agendas and other papers as required.10. Sort and prioritise mail for the team dealing with all correspondence confidentially.11. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise.
12. The post holder shall as necessary provide cover for and undertake duties of absent colleague
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
1. Processing and adding incoming patient referrals on to the EMIS & LCC Liquid Logic systems.2. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken.3. Organise the diaries and commitments of managers/teams liaising with patient families and including scheduling of meetings, conferences, making catering and travel arrangements when necessary.4. Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.5. Ensure provision of secretarial support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.6. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment & I.T. access for staff/teams.7. Ensure SVL timesheets data is recorded appropriately, in a timely and accurate manner.8. Process staff annual leave & off duty record updates9. Attend weekly meetings, take notes prepare agendas and other papers as required.10. Sort and prioritise mail for the team dealing with all correspondence confidentially.11. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise.12. The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
Job description
Job responsibilities
1. Processing and adding incoming patient referrals on to the EMIS & LCC Liquid Logic systems.2. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken.3. Organise the diaries and commitments of managers/teams liaising with patient families and including scheduling of meetings, conferences, making catering and travel arrangements when necessary.4. Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.5. Ensure provision of secretarial support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.6. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment & I.T. access for staff/teams.7. Ensure SVL timesheets data is recorded appropriately, in a timely and accurate manner.8. Process staff annual leave & off duty record updates9. Attend weekly meetings, take notes prepare agendas and other papers as required.10. Sort and prioritise mail for the team dealing with all correspondence confidentially.11. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise.12. The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent or equivalent work based experience
- RSA 1/2/3 typewriting or equivalent, or equivalent work-based experience
Desirable
- NVQ Level 2 Business administration
Knowledge/ Experience
Essential
- Computer Literate
- Ability to maintain databases
- Microsoft office (word, Excel)
Desirable
- Minute taking
- Online ordering
Skills
Essential
- Computerised information systems
- Keyboard / Word Processing / Data Input
- Good communicator (verbal/written)
- Good organisational and interpersonal skills
Desirable
- Demonstrable knowledge of supervising other secretarial/administrative staff
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent or equivalent work based experience
- RSA 1/2/3 typewriting or equivalent, or equivalent work-based experience
Desirable
- NVQ Level 2 Business administration
Knowledge/ Experience
Essential
- Computer Literate
- Ability to maintain databases
- Microsoft office (word, Excel)
Desirable
- Minute taking
- Online ordering
Skills
Essential
- Computerised information systems
- Keyboard / Word Processing / Data Input
- Good communicator (verbal/written)
- Good organisational and interpersonal skills
Desirable
- Demonstrable knowledge of supervising other secretarial/administrative staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
