Job summary
To work with a fast paced environment in capacity and flow (bed management) assist clinical staff in facilitating patient flow across the merseycare footprint.
Will be expected to carry out responsibilities in updating and recording of live documentation, liaising with multi professional in and out trust, being a key player in a busy team, successful candidate will be welcomed in to the team and supported in her secondment.
Main duties of the job
Support the day-to-day organisational/management responsibilities of the Team throughout the maintenance of Record Systems for the bed management service .Input data onto computerised systems as necessary and produce statistics as required by the Team and Acute Care management team.
Attend to post and file correspondence.
Request/retrieve medical records relating to service user appointments or queries.
Liaise with all staff concerned with bed management services, including communication with General Practitioners, service users and carers and other services that have a legitimate interest in the work of the Local Services Division and deal with enquiries by letter, fax, email, telephone and/or in person.
Make or change bed allocation on behalf of the Team and ensure that relevant documentation and updates are available.
About us
-
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
- Support the day-to-day organisational/management responsibilities of the Team throughout the maintenance of Record Systems for the bed management service.
- Input data onto computerised systems as necessary and produce statistics as required by the Team and Acute Care management team.
- Attend to post and file correspondence.
- Request/retrieve medical records relating to service user appointments or queries.
- Liaise with all staff concerned with bed management services, including communication with General Practitioners, service users and carers and other services that have a legitimate interest in the work of the Local Services Division and deal with enquiries by letter, fax, email, telephone and/or in person.
- Make or change bed allocation on behalf of the Team and ensure that relevant documentation and updates are available.
- Ensure that efficient communications between the Team members and other relevant agencies are maintained and sign post bed availability as required.
- Compose routine/non-routine documents when necessary.
- Maintain regular contact with the Team throughout the day when necessary. Exercise independent judgement and initiative based on acquired knowledge if problems arise.
- Attend Team meetings and produce minutes if required.
- Identify need for stationery, equipment, maintenance work etc. and order as necessary.
- Establish good levels of communication/liaison with hospital departments/wards and other services involved with the bed management service provision.
- Liaise with Personal/Medical Secretaries, Clerks, and Receptionists when required.
- To co-ordinate annual leave taking with the Team and other colleagues.
- Make full use of information technology and co-operative in the introduction of technological developments.
- When required provide appropriate data for clinical audit purposes and produce audit information for staff within Mersey Care NHS Trust.
- To record all sickness, annual leave and other absences and liaise with the Team Manager as required.
- Mentoring new members of staff including temporary staff as and when required.
- The ability to work as a team member and be able to adhere to strict guidelines.
- Undertake general office duties e.g. photocopying, distribution of documents etc.
Job description
Job responsibilities
- Support the day-to-day organisational/management responsibilities of the Team throughout the maintenance of Record Systems for the bed management service.
- Input data onto computerised systems as necessary and produce statistics as required by the Team and Acute Care management team.
- Attend to post and file correspondence.
- Request/retrieve medical records relating to service user appointments or queries.
- Liaise with all staff concerned with bed management services, including communication with General Practitioners, service users and carers and other services that have a legitimate interest in the work of the Local Services Division and deal with enquiries by letter, fax, email, telephone and/or in person.
- Make or change bed allocation on behalf of the Team and ensure that relevant documentation and updates are available.
- Ensure that efficient communications between the Team members and other relevant agencies are maintained and sign post bed availability as required.
- Compose routine/non-routine documents when necessary.
- Maintain regular contact with the Team throughout the day when necessary. Exercise independent judgement and initiative based on acquired knowledge if problems arise.
- Attend Team meetings and produce minutes if required.
- Identify need for stationery, equipment, maintenance work etc. and order as necessary.
- Establish good levels of communication/liaison with hospital departments/wards and other services involved with the bed management service provision.
- Liaise with Personal/Medical Secretaries, Clerks, and Receptionists when required.
- To co-ordinate annual leave taking with the Team and other colleagues.
- Make full use of information technology and co-operative in the introduction of technological developments.
- When required provide appropriate data for clinical audit purposes and produce audit information for staff within Mersey Care NHS Trust.
- To record all sickness, annual leave and other absences and liaise with the Team Manager as required.
- Mentoring new members of staff including temporary staff as and when required.
- The ability to work as a team member and be able to adhere to strict guidelines.
- Undertake general office duties e.g. photocopying, distribution of documents etc.
Person Specification
Essential
Essential
- IT skills and experience
- Proven relevant experience of working in an administrative role
- Demonstrate organisational skills and time management skills
- Business Administration level 3 or equivalent
- High Professional Standards
- Engaging leadership style
- Enthusiasm and Supportive
Person Specification
Essential
Essential
- IT skills and experience
- Proven relevant experience of working in an administrative role
- Demonstrate organisational skills and time management skills
- Business Administration level 3 or equivalent
- High Professional Standards
- Engaging leadership style
- Enthusiasm and Supportive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
