Job summary
We are looking to recruit 2 full time CPA Administrators and one part time CPA Administrator; you will be based on Maghull Health Park site.
You will be required to provide comprehensive, accurate and timely secretarial support to the Consultant Forensic Psychiatrist(s) in relation to arranging and taking live minutes in CPA / CTR Meetings. The Team Secretaries who support CPA / CTR are responsible for handling a wide variety of administrative duties and being able to prioritise their workload accordingly. The postholder(s) must be organised, hardworking, and efficient and at all times aware of confidentiality and quality issues. The post(s) will contain a range of job tasks which require you to work on your own initiative, with some tasks operating within clearly defined limits. The post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data. A key part of both roles is to schedule CPA/ CTR Meetings within Trust guidelines and prepare for and take live minutes at a number of weekly CPA/ CTR meetings. The post holder will also be required to undertake duties such as inputting into the relevant Patient Clinical Information Systems and undertaking audits as and when required. The post holder will also be responsible for uploading documents to the Patient Clinical Information Systems and ensuring the CPA / CTR documentation is completed accurately and in a timely manner after each CPA / CTR Meetings.
Main duties of the job
You will be motivated, flexible and committed to being part of a team that is dedicated to providing the highest possible standards of care to our patients. The successful applicant will have the ability to work on their own, to prioritise their workload and work to tight deadlines as required by the Clinical Service and Administration Manager. The post holder will have excellent administration, organisational and communication skills, be willing to work flexibly and show commitment to providing a responsive service that meets the needs of the ward and patients in our care.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
The postholder(s) will be responsible for handling a wide variety of administrative duties and being able to prioritise their workload accordingly. The postholder(s) must be organised, hardworking, and efficient and at all times aware of confidentiality and quality issues. The post(s) will contain a range of job tasks which require you to work on your own initiative, with some tasks operating within clearly defined limits. The post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data. A key part of both roles is to schedule CPA/ CTR Meetings within Trust guidelines and prepare for and take live minutes at a number of weekly CPA/ CTR meetings. You will also be required to transcribe dictation as and when needed. Diary management is required to ensure CPA Meetings are added to diaries within set timescales. You will also need to communicate effectively within a range of different teams to ensure dates and times of meetings are planned effectively and added to the wider MDT Teams diaries. The post holder will also be required to undertake duties such as inputting into the relevant Patient Clinical Information Systems and undertaking audits as and when required. The post holder will also be responsible for uploading documents to the Patient Clinical Information Systems and ensuring the CPA / CTR documentation is completed accurately and in a timely manner after each CPA / CTR Meeting.
Job description
Job responsibilities
The postholder(s) will be responsible for handling a wide variety of administrative duties and being able to prioritise their workload accordingly. The postholder(s) must be organised, hardworking, and efficient and at all times aware of confidentiality and quality issues. The post(s) will contain a range of job tasks which require you to work on your own initiative, with some tasks operating within clearly defined limits. The post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data. A key part of both roles is to schedule CPA/ CTR Meetings within Trust guidelines and prepare for and take live minutes at a number of weekly CPA/ CTR meetings. You will also be required to transcribe dictation as and when needed. Diary management is required to ensure CPA Meetings are added to diaries within set timescales. You will also need to communicate effectively within a range of different teams to ensure dates and times of meetings are planned effectively and added to the wider MDT Teams diaries. The post holder will also be required to undertake duties such as inputting into the relevant Patient Clinical Information Systems and undertaking audits as and when required. The post holder will also be responsible for uploading documents to the Patient Clinical Information Systems and ensuring the CPA / CTR documentation is completed accurately and in a timely manner after each CPA / CTR Meeting.
Person Specification
QUALIFICATIONS
Essential
- Business Administration Level 3 or equivalent.
- IT skills and experience
Desirable
- Knowledge of Microsoft Office products
- ECDL
KNOWLEDGE/EXPERIENCE:
Essential
- Proven relevant experience of working in an administrative role.
- Demonstrable organisational and time management skills
- Audio typing skills
- Good written, verbal and non-verbal skills
Desirable
- Experience & knowledge of people who experience mental health issues
- Experience of working in a healthcare environment
- PowerPoint presentation
- Cashier experience
- Minute taking experience
PERSONAL ATTRIBUTES
Essential
- Ability to work flexibly to meet service need.
- Ability to use initiative and maintain a positive and professional attitude
- Ability to work as part of a team
- Ability to prioritise work with minimum supervision
- Ability to maintain confidentiality
- Good interpersonal skills and the ability to relate to people with tact and diplomacy
- Willingness to work in a secure setting
Person Specification
QUALIFICATIONS
Essential
- Business Administration Level 3 or equivalent.
- IT skills and experience
Desirable
- Knowledge of Microsoft Office products
- ECDL
KNOWLEDGE/EXPERIENCE:
Essential
- Proven relevant experience of working in an administrative role.
- Demonstrable organisational and time management skills
- Audio typing skills
- Good written, verbal and non-verbal skills
Desirable
- Experience & knowledge of people who experience mental health issues
- Experience of working in a healthcare environment
- PowerPoint presentation
- Cashier experience
- Minute taking experience
PERSONAL ATTRIBUTES
Essential
- Ability to work flexibly to meet service need.
- Ability to use initiative and maintain a positive and professional attitude
- Ability to work as part of a team
- Ability to prioritise work with minimum supervision
- Ability to maintain confidentiality
- Good interpersonal skills and the ability to relate to people with tact and diplomacy
- Willingness to work in a secure setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
