Job summary
Senior Community Inclusion Worker - Band 5
The Life Rooms is one of Mersey Care NHS Foundation Trusts innovative services. Our Social Model of Health is designed to support the prevention and population health agendas by activation through a three-pillar model; learning, social prescribing and community. The three-pillar model enables people to become more activated in their own health; it operates within a social approach that focuses on prevention and the enabling of community and community assets to encourage system change
Main duties of the job
We have two (one fixed term and one permanent post) exciting opportunities to work within our Community pillar for enthusiastic and driven individuals to join The Life Rooms Social Inclusion Team as a Senior Community Inclusion Worker. There are two posts available. The post holder will be responsible for leading a small team of Health Link Workers, supporting health access and inclusion for BAME, Refugee and Asylum seeking communities as well as other socially excluded communities across Liverpool. In addition to leadership and management responsibility, the post holder will also manage a case-load as an experienced inclusion practitioner.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
1. Develop partnerships with those working with the BAME, asylum seeker, refugee and other socially excluded communities to increase their access to health services and to support them to find, or sustain, meaningful vocational &/or social inclusion activity.2. Line manage the Community Inclusion Workers; including all aspects of Human Resource Management on a day to day basis.3. Carry a Community Inclusion Worker workload; supporting members of excluded communities to access health and other services which improve their life chances and decrease their isolation through the development of community access opportunities.4. Support the Social Work and Research Lead to articulate and develop The Life Rooms Social Model of Health in relation to the Community Pillar and how that works to reduce social isolation and exclusion not only in relation to excluded communities including BAME groups, refugees asylum seekers but also the general population accessing The Life Rooms.5. Ensure that all Community Inclusion Workers accurately capture and collate all activity data relating to both the service KPIs and activity pertinent to their role in relation to The Life Rooms.6. Report any safeguarding issues ensuring concerns are acted upon appropriately and in a timely manner, including the completion of both internal and external records e.g. Pre-EHAT, DATIX etc. Support the Community Inclusion Workers in relation to any more complicated safeguarding or DATIX issues etc, seeking advice as necessary from the Team Leader.7. As a member of The Life Rooms contribute towards the development of the Social Model of Health and its evaluation.
Job description
Job responsibilities
1. Develop partnerships with those working with the BAME, asylum seeker, refugee and other socially excluded communities to increase their access to health services and to support them to find, or sustain, meaningful vocational &/or social inclusion activity.2. Line manage the Community Inclusion Workers; including all aspects of Human Resource Management on a day to day basis.3. Carry a Community Inclusion Worker workload; supporting members of excluded communities to access health and other services which improve their life chances and decrease their isolation through the development of community access opportunities.4. Support the Social Work and Research Lead to articulate and develop The Life Rooms Social Model of Health in relation to the Community Pillar and how that works to reduce social isolation and exclusion not only in relation to excluded communities including BAME groups, refugees asylum seekers but also the general population accessing The Life Rooms.5. Ensure that all Community Inclusion Workers accurately capture and collate all activity data relating to both the service KPIs and activity pertinent to their role in relation to The Life Rooms.6. Report any safeguarding issues ensuring concerns are acted upon appropriately and in a timely manner, including the completion of both internal and external records e.g. Pre-EHAT, DATIX etc. Support the Community Inclusion Workers in relation to any more complicated safeguarding or DATIX issues etc, seeking advice as necessary from the Team Leader.7. As a member of The Life Rooms contribute towards the development of the Social Model of Health and its evaluation.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent in a community development or health related area.
- PETALS
- Fluent in an identified language other than English
- Fluent second language English
Desirable
- Qualification in Community Development, Health Promotion or Public Health
- A desire for continuous professional development
Knowledge
Essential
- Proven experience of working with minority groups and an understanding of how belonging to such a group can affect their everyday lives.
- Proven experience of having personally helped someone become part of a wider community.
- Proven experience identifying the financial implications surround refugee or asylum seekers, employment and benefits and have supported people to access support and external guidance
- Experience of outreach or advocacy work, able to provide personal examples of the difference this has made to the lives of those they were working with.
- Knowledge or experience of Primary Care services
Desirable
- Experience of working as a line manager.
Skills
Essential
- Excellent communication skills, both written and oral.
- Excellent I.T. skills.
- Excellent time management skills.
- Ability to work across agencies and with professional health teams
- Ability to work under pressure and manage stressful situations.
- Ability to work as a member of a team
- Ability to lead on projects
- Ability to work unsupervised and to make grounded judgements within agreed parameters of the role.
- Ability to use tact and diplomacy when negotiating required outcomes with colleagues, partners, service users and members of the public.
- The ability to learn and assimilate quickly in a variety of situations.
- The ability and willingness to work flexibly to accommodate service need.
- The ability to effectively articulate and promote The Life Rooms service and the Social Model of Health.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent in a community development or health related area.
- PETALS
- Fluent in an identified language other than English
- Fluent second language English
Desirable
- Qualification in Community Development, Health Promotion or Public Health
- A desire for continuous professional development
Knowledge
Essential
- Proven experience of working with minority groups and an understanding of how belonging to such a group can affect their everyday lives.
- Proven experience of having personally helped someone become part of a wider community.
- Proven experience identifying the financial implications surround refugee or asylum seekers, employment and benefits and have supported people to access support and external guidance
- Experience of outreach or advocacy work, able to provide personal examples of the difference this has made to the lives of those they were working with.
- Knowledge or experience of Primary Care services
Desirable
- Experience of working as a line manager.
Skills
Essential
- Excellent communication skills, both written and oral.
- Excellent I.T. skills.
- Excellent time management skills.
- Ability to work across agencies and with professional health teams
- Ability to work under pressure and manage stressful situations.
- Ability to work as a member of a team
- Ability to lead on projects
- Ability to work unsupervised and to make grounded judgements within agreed parameters of the role.
- Ability to use tact and diplomacy when negotiating required outcomes with colleagues, partners, service users and members of the public.
- The ability to learn and assimilate quickly in a variety of situations.
- The ability and willingness to work flexibly to accommodate service need.
- The ability to effectively articulate and promote The Life Rooms service and the Social Model of Health.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
