Clinical Lead - Complex Care

Job responsibilities

CLINICAL

Provide expert clinical practice to clients who pose significant challenges/risk to themselves or others with associated problems e.g.

• Personality disorder
• Managing risk behaviour
• Mental health issues
• Complex needs
• Profound and enduring mental health
• Long-term conditions

As an autonomous independent practitioner assume continued responsibility for caseload and clinically led interventions to clients with complex health needs.

To take the lead role in facilitating/co-ordinating access to primary and secondary health care services for people with complex need. Developing/influencing and implementing changes at both local and trust wide level.

Responsible for the assessment of need, care planning and care management of clients and carers in accordance with the Trust Effective Care Co-ordination policy within Mental Health Services.

Provide training to a wide range of people internal and external (health, social services, voluntary/private sector staff, clients and carers).

Contribute to the strategic development of services to meet the Valuing effective facilitation and leadership.

Ensure links to professional leads are developed and maintained

Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code.

Work in a professional and collaborative manner with the multi-disciplinary team.

Participate and promote positive intra-agency working.

Set standards of service user care based on sound research findings.

Where indicated and following completion of the relevant training the practitioner will act as a non-medical prescriber, at all times working within their sphere of clinical competence.

MANAGERIAL

Provide effective leadership to the designated team.

Formulate and implement local clinical and operational practices and procedures as appropriate.

Represent the Team Manager Operational Manager at meetings as required.

Ensure effective deployment of staff and other resources within the team to deliver the required service and agreed standards.

Participate in the recruitment and selection process in accordance with Trust policy.

Ensure effective induction of new staff in accordance with Trust policy.

Ensure exit interviews are offered to staff on leaving the organisation/moving teams within the Trust.

Ensure the implementation, monitoring and updating of an operational policy and philosophy for the clinical team.

Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high quality service based on agreed clinical standards.

Ensure adherence and implementation of Transformation agenda within their scope of responsibility.

Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.

Develop local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.

Lead and ensure staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.

Ensure that the Managing Performance Policy is adhered to.

Ensure that the Managing Attendance Policy is adhered to.

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the teams equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team.

Establish positive networks with partner agencies to support the development and delivery of transformation agenda

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required.

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained.

Work closely with the Team Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Recovery Team.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

EDUCATION AND DEVELOPMENT

Ensure all staff has an up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust policy.

Coordinate and nominate staff for appropriate courses, including mandatory training, according to service need and Personal Development Plans.

Lead and support the implementation of evidence based practice in line with current research.

Facilitate preceptorship and mentorship processes for all staff including those in training.

Demonstrate the acquisition and application of knowledge in line with current research and evidence-based practice.

Undertake appropriate continuing professional development.

Promote a positive learning environment by contributing to the teaching, training and supervision of junior staff and learners within the organisation

Provide evidence to support development around the Trust Appraisal system.

Participate in regular supervision, engage in reflective practice and be committed to continued development.

Develop own skills and knowledge and contribute to the development of others.

RESEARCH AND AUDIT

Ensure staff awareness of Clinical and Corporate Governance and the need for research based practice.

Undertake and participate in appropriate audit, quality assurance programmes and research as directed.

Qualifications

Essential

• Postgraduate qualification i.e. masters or equivalent level of training through experience
• Up to date Professional Registration (to be maintained) e.g. RMN, RNLD, OT, SW

Knowledge/Experience

Essential

• Extensive experience in working with people with complex mental health issues/Learning Disabilities
• Management and supervision of staff
• Effective team working within a multi-agency framework.
• Managing complaints/compliments within agreed protocols.
• Effective change management approaches with evidence of implementation.
• Positive leadership of a team,
• Demonstrate experience of problem solving approaches.
• Audit and research practices relevant to clinical area.
• Assisting with effective budgetary management
• Evidence based and experience of reflective practice
• Direct experience of working with people with a complex needs and have co-existing mental and psychological needs.
• Recovery Model of Care
• Child and adolescent services
• Safeguarding Children
• Mental Health Act registration.
• Effective Care Coordination
• Relevant national policies and guidance
• Up to date clinical knowledge relevant to the care environment
• Audit and research methods
• Clinical/managerial supervision
• Vulnerable adults guidelines

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Skills

Essential

• Effective leadership qualities and management styles
• Ability to utilise assessment skills and tools effectively
• Ability to communicate in a variety of settings
• Ability to formulate relevant reports
• Delegation and coordination
• Resource and budget management
• Clinical and management supervision
• Ability to work to prioritise and work to deadlines
• Mentorship skills and record keeping
• Flexible approach/creative thinking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).