Mersey Care NHS Foundation Trust

Team Secretary

Information:

This job is now closed

Job summary

This is an exciting opportunity to join our Local Division Admin and Clerical team as a Band 3 Team Secretary with the Crisis Resolution and Home Treatment Team.

This role will provide admin support to our clinical teams based within the Crisis and Resolution Home Treatment Team. The team provides a service to adults with severe and enduring mental health issues. They offer flexible, responsive and proactive integrated services to individuals with severe and complex mental and behavioural disorders. The service offered to individuals will be provided in the most appropriate setting primarily within the individuals own home and enable individuals in crisis to achieve the highest level of functioning possible in the least restrictive setting; preventing unnecessary hospitalisation and facilitate more rapid discharge from an acute care setting.

The hours are full time 37.5 hours per week, working on a 7 day rota.

Shortlisting is planned for 18th March 2022.

Interviews are planned for 29th March 2022.

Main duties of the job

The post holder will have excellent communication and organisational skills.

An RSA II or equivalent is essential as is experience of working with Information systems.

Successful applicants will be able to organise their own workload and co-ordinate workload activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Details

Date posted

14 March 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

350-LOC3930433-B

Job locations

Broadoak Unit

Thomas Drive

Liverpool

L14 3PJ


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full detail and main responsibilities of the role.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full detail and main responsibilities of the role.

Person Specification

Qualifications

Essential

  • RSA II or equivalent
  • Knowledge and experience of Microsoft Office products

Desirable

  • ECDL

Experience

Essential

  • Experience of working as medical secretary
  • Experience of information systems

Desirable

  • Experience/knowledge of people experiencing mental health issues
  • Experience of working in health care setting

Knowledge and Skills

Essential

  • Excellent communication skills both verbal and non verbal
  • Ability to demonstrate excellent customer service delivery
  • Demonstrate the ability to organise own duties and prioritise taks within agreed timescales
  • Excellent organisational skills
  • Knowledge of medical terminology
  • Audio typing skills
  • Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
  • Ability to maintain confidentially

PERSONAL ATTRIBUTES

Essential

  • Flexible working approach.
  • Self motivated.
  • Professional attitude
  • Ability to adhere to strict deadlines.
  • Possess a caring, compassionate and empathic attitude.
  • Able to meet the Trust's professional standards e.g. dress code, customer care.
  • Ability/willingness to undergo further training as necessary.
Person Specification

Qualifications

Essential

  • RSA II or equivalent
  • Knowledge and experience of Microsoft Office products

Desirable

  • ECDL

Experience

Essential

  • Experience of working as medical secretary
  • Experience of information systems

Desirable

  • Experience/knowledge of people experiencing mental health issues
  • Experience of working in health care setting

Knowledge and Skills

Essential

  • Excellent communication skills both verbal and non verbal
  • Ability to demonstrate excellent customer service delivery
  • Demonstrate the ability to organise own duties and prioritise taks within agreed timescales
  • Excellent organisational skills
  • Knowledge of medical terminology
  • Audio typing skills
  • Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
  • Ability to maintain confidentially

PERSONAL ATTRIBUTES

Essential

  • Flexible working approach.
  • Self motivated.
  • Professional attitude
  • Ability to adhere to strict deadlines.
  • Possess a caring, compassionate and empathic attitude.
  • Able to meet the Trust's professional standards e.g. dress code, customer care.
  • Ability/willingness to undergo further training as necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Broadoak Unit

Thomas Drive

Liverpool

L14 3PJ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Broadoak Unit

Thomas Drive

Liverpool

L14 3PJ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Stefanie Corkhill

stefanie.corkhill@merseycare.nhs.uk

07920362053

Details

Date posted

14 March 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

350-LOC3930433-B

Job locations

Broadoak Unit

Thomas Drive

Liverpool

L14 3PJ


Supporting documents

Privacy notice

Mersey Care NHS Foundation Trust's privacy notice (opens in a new tab)