Job summary
Band 3 Administrative Assistant - Sure Start
The Manchester Speech and Language Therapy Service is committed to providing a high-quality service to children and families across the city of Manchester.
We are looking for an experienced Administrator to join the Sure Start Team.
You will play a vital role supporting therapists. Duties will include coordinating training, referral management, typing, supporting clinicians in managing patient groups, liaising with clinicians/professionals across other services, activity reporting to commissioners.
This is an opening for an enthusiastic and confident individual who enjoys communicating with others and utilising their excellent organisation and administrative skills. We are looking for someone with a positive, can-do attitude, who is team focused and wants to learn and get involved. You will need to have a good knowledge of Microsoft Office packages and very good IT skills.
The role is based at Wythenshawe. However, there may be occasions when visits to other bases across the city may be needed to support team events.
This post is 22.5 hours per week (hours to be agreed)
Salary scale Band 3 £24,071 - £25,674 pro rata
Closing date: Monday 30th June 12:00 noon.
For further information or an informal chat please contact Julie Ashworth 07966 626 759 Team Lead or Jayne Macdonald Administration and Business Support Manager on 0161 470 6770 (Monday-Wednesday)
Main duties of the job
Main Tasks/Overview of Responsibilities
Responsibility for Patient Care
To deal with enquiries from parents, carers, schools, therapists, health and education professionals relating to the Communication and Language pathway service.
To deal with Sure Start specific training, projects and extensive reporting processes.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Education
Essential
- General Education to GCSE standard or equivalent experience
- Recognised computing/typing qualification
Desirable
- ECDL, NVQ11 or NVQ111 in Adminstration
Experience
Essential
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Experience of maintaining and developing training data and reporting
- Significant administrative and clerical experience
- Significant typing/data entry experience/skills
Desirable
- Experience of using EMIS appointments and referrals system
Knowledge
Essential
- Knowledge of reporting systems
Desirable
- Knowledge of the NHS and how it functions
Skills
Essential
- Excellent interpersonal and verbal communication skills
- Excellent organisational skills
- Ability to work on own initiative
- Ability to work to deadlines and prioritise
Desirable
- Previous reporting skills
General
Essential
- Pleasant manner.
- Flexible approach.
- Good standard of both written and spoken English.
- Able to concentrate for long periods of time including prolonged use of computers.
- Able to tolerate frequent interruptions.
Desirable
- Able to demonstrate working to deadlines and time management.
Person Specification
Education
Essential
- General Education to GCSE standard or equivalent experience
- Recognised computing/typing qualification
Desirable
- ECDL, NVQ11 or NVQ111 in Adminstration
Experience
Essential
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Experience of maintaining and developing training data and reporting
- Significant administrative and clerical experience
- Significant typing/data entry experience/skills
Desirable
- Experience of using EMIS appointments and referrals system
Knowledge
Essential
- Knowledge of reporting systems
Desirable
- Knowledge of the NHS and how it functions
Skills
Essential
- Excellent interpersonal and verbal communication skills
- Excellent organisational skills
- Ability to work on own initiative
- Ability to work to deadlines and prioritise
Desirable
- Previous reporting skills
General
Essential
- Pleasant manner.
- Flexible approach.
- Good standard of both written and spoken English.
- Able to concentrate for long periods of time including prolonged use of computers.
- Able to tolerate frequent interruptions.
Desirable
- Able to demonstrate working to deadlines and time management.
