Job summary
Routine processing of HIVE reports on system
Responsible for timely processing of patient pathways ensuring 2/52 pathway is met where appropriate.
Arranging urgent /admission/outcome appointments
Dealing with patients over the telephone and escalate clinical issues.
All duties stated in job description
Main duties of the job
As above and detailed in job description.
Ensuring all urgent matters are brought to the attention of appropriate clinic team member.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Education and Qualifications
Essential
- General education to GCSE standard
- RSA/NVQ Level III or equivalent
- Evidence of further development
Desirable
- ECDL
- Secretarial/word processing qualifications
- AMSPAR Diploma
Experience
Essential
- Medical secretarial experience in a healthcare setting
- Proven experience of working to deadlines
- Problem solving abilities
- Experience of working a multi disciplinary team
Desirable
- Experience in managing junior admin team
- HR experience
Knowledge
Essential
- Knowledge of a full range of secretarial procedures
- Good understand of the Governments Modernisation of Healthcare plans
- Good understanding of Trust policies and procedures
- In-depth knowledge of medical secretarial processes and medical terminology
- Confidentiality
- Health and Safety
Desirable
- Understanding of wider IT agenda within NHS
- Knowledge of PAS system
- Knowledge of other Trusts IT systems
Person Specification
Education and Qualifications
Essential
- General education to GCSE standard
- RSA/NVQ Level III or equivalent
- Evidence of further development
Desirable
- ECDL
- Secretarial/word processing qualifications
- AMSPAR Diploma
Experience
Essential
- Medical secretarial experience in a healthcare setting
- Proven experience of working to deadlines
- Problem solving abilities
- Experience of working a multi disciplinary team
Desirable
- Experience in managing junior admin team
- HR experience
Knowledge
Essential
- Knowledge of a full range of secretarial procedures
- Good understand of the Governments Modernisation of Healthcare plans
- Good understanding of Trust policies and procedures
- In-depth knowledge of medical secretarial processes and medical terminology
- Confidentiality
- Health and Safety
Desirable
- Understanding of wider IT agenda within NHS
- Knowledge of PAS system
- Knowledge of other Trusts IT systems
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
