Job summary
Working in a busy Urology department you will provide a comprehensive administrative and secretarial service to one or more members of the Consultant Medical staff and their unit or team.
You will make sure that clinics are fully utilised with the appropriate patients and manage the consultants new and follow up waiting lists.
You will also be responsible for theatre scheduling and making sure that theatres are also fully utilised.
Main duties of the job
Take messages and telephone calls from patients and staff and deal with their inquiries, referring on where necessary.
Prioritise and allocate work resulting from opening and actioning of mail
Manage Consultant's electronic diary, providing accurate planning of meetings, Consultant's activity, study leave etc
Close liaison with Consultant, General Practitioner and other Health Professionals.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Educated to GCSE standard in core subjects - English and Maths
Desirable
- Medical Secretary BSMS/AMSPAR
Knowledge
Essential
- Knowledge of Patient Access targets, eg, 18 week RTT pathway
- Knowledge of medical terminology
Experience and Skills
Essential
- Experience as a Medical Secretary or comparable experience in other background
- Good communication skills - ability to communicate effectively with patients, other administrators and healthcare professionals both verbal and written
- Able to take direction but also work using initiative
- Ability to work to deadlines
- Ability to work as part of a team to achieve team goals
- Experience of Information Technology systems, specifically Microsoft Office package including Word, Excel, Powerpoint, Outlook
Desirable
- Experience of managing waiting lists within targets, eg, RTT
- Previous experience using hospital administration systems, eg, Hive system
Person Specification
Qualifications
Essential
- Educated to GCSE standard in core subjects - English and Maths
Desirable
- Medical Secretary BSMS/AMSPAR
Knowledge
Essential
- Knowledge of Patient Access targets, eg, 18 week RTT pathway
- Knowledge of medical terminology
Experience and Skills
Essential
- Experience as a Medical Secretary or comparable experience in other background
- Good communication skills - ability to communicate effectively with patients, other administrators and healthcare professionals both verbal and written
- Able to take direction but also work using initiative
- Ability to work to deadlines
- Ability to work as part of a team to achieve team goals
- Experience of Information Technology systems, specifically Microsoft Office package including Word, Excel, Powerpoint, Outlook
Desirable
- Experience of managing waiting lists within targets, eg, RTT
- Previous experience using hospital administration systems, eg, Hive system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
