Job summary
We have an exciting opportunity for a Band 3 Administration Assistant within the Renal Transplant Department.
The ideal candidate will have excellent communication and organisation skills.
You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines. Duties will include booking and scheduling of clinic appointments , maintaining departmental trackers and providing administrative support to the transplant co-ordinator team.
You should have previous administration experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.
Main duties of the job
Duties will include:-
Booking and scheduling of clinic appointments
Maintaining of departmental trackers
Admin support for the transplant co-ordinator teams
Data entry ensuring accuracy and attention to detail
Sending our patient information packs as required
Dealing with telephone queries from internal and external organisations
About us
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- General education to GCSE standard
Desirable
- ECDL/NVQ word processing qualification
Training & Experience
Essential
- Experience in use of Microsoft Office Competent in the use of computer system for data entry and report generation
- Good keyboard Skills
- Proven experience of working to deadlines
- Experience of working with a multi-disciplinary team
Desirable
- Previous NHS experience
- Experience of a hospital's patient administration system
- Experience of medical appointment systems.
Skills and Abilities
Essential
- Good oral and written communication skills
- Ability to accurately input data
- Self motivated with the ability to manage own workload
- Ability to prioritise competing tasks effectively
- Excellent interpersonal skills
Knowledge
Essential
- Good understanding of Trust policies and procedures.
- Knowledge of Departmental IT systems
- Confidentiality
- Health and Safety
Desirable
- Understanding of wider IT agenda within NHS
Attributes
Essential
- Conscientious and hard working
- The ability to remain calm and professional under pressure
Others
Essential
- The ability to remain calm and professional under pressure
- Tactful and diplomatic
- Willingness to undertake training
- Flexible
Desirable
- Evidence of personal development
Person Specification
Qualifications
Essential
- General education to GCSE standard
Desirable
- ECDL/NVQ word processing qualification
Training & Experience
Essential
- Experience in use of Microsoft Office Competent in the use of computer system for data entry and report generation
- Good keyboard Skills
- Proven experience of working to deadlines
- Experience of working with a multi-disciplinary team
Desirable
- Previous NHS experience
- Experience of a hospital's patient administration system
- Experience of medical appointment systems.
Skills and Abilities
Essential
- Good oral and written communication skills
- Ability to accurately input data
- Self motivated with the ability to manage own workload
- Ability to prioritise competing tasks effectively
- Excellent interpersonal skills
Knowledge
Essential
- Good understanding of Trust policies and procedures.
- Knowledge of Departmental IT systems
- Confidentiality
- Health and Safety
Desirable
- Understanding of wider IT agenda within NHS
Attributes
Essential
- Conscientious and hard working
- The ability to remain calm and professional under pressure
Others
Essential
- The ability to remain calm and professional under pressure
- Tactful and diplomatic
- Willingness to undertake training
- Flexible
Desirable
- Evidence of personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
