Job summary
This is an exciting opportunity to become part of Trust Digital Services. You will be a key member of the Digital Services Assurance and IG team. The post holder will report to and support the Head of Digital Services Assurance and IG to provide assurance that the service operates and progresses in a safe, regulated, well-governed environment. You will work closely with team colleagues on data protection and information governance in providing an excellent data protection and IG services internally and to external customers.
Main duties of the job
You will support the handling of formal complaints, managing those where Digital Services are the lead investigator, and overseeing Digital Services contribution for those that are led by other areas. You will also support the Freedom of Information quality assurance process.
The post-holder will contribute to the management oversight of Digital Services risk, health and safety and audit action plans,
You will also play a key role in the provision of accurate, timely and well-presented reports, governance papers, templates, policy and process documentation to support the Digital Services Assurance and IG function; supporting quality assurance activities to ensure documentation and correspondence managed by the team is professional, accurate, timely and well-presented.
About us
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Education to Degree or equivalent; Additional Managerial qualification or equivalent experience.
Desirable
- Professional training related to information governance
Experience & Knowledge
Essential
- Experience and understanding of Incidents and Complaints Management
- Experience in the development of KPI and metrics for monitoring and oversight
- Experience and understanding of information governance standards
Desirable
- Experience of working within complex assurance or information governance functions within an NHS and/or social care environment.
Attributes
Essential
- Ability to communicate a range of issues which can be complex and multi-stranded
Person Specification
Qualifications
Essential
- Education to Degree or equivalent; Additional Managerial qualification or equivalent experience.
Desirable
- Professional training related to information governance
Experience & Knowledge
Essential
- Experience and understanding of Incidents and Complaints Management
- Experience in the development of KPI and metrics for monitoring and oversight
- Experience and understanding of information governance standards
Desirable
- Experience of working within complex assurance or information governance functions within an NHS and/or social care environment.
Attributes
Essential
- Ability to communicate a range of issues which can be complex and multi-stranded
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
