Job summary
Manchester University NHS Foundation Trust (MFT) is seeking a Director of Improvement to lead a major improvement programme and deliver an exciting range of high-impact improvement initiatives. Championing improvement and transformation, you will set the tone for change by spurring enthusiasm for the overall improvement agenda. You will lead collaboration with cross-functional departments and take responsibility for the development, design, and implementation of the strategic improvement delivery plan.
We have recently restructured the Improvement Department and this is a compelling opportunity to lead and take forward our willing and engaged team through the next phase of their improvement journey and to support the organisation to improve health outcomes and experience for our patients/carers and staff.
Applicants will be improvement experts having gained experience at Director level, ideally in an NHS organisation similar to MFT or from a Chief Improvement type role within a complex company or system. An enthusiastic individual with an inquisitive mind, we are looking for candidates motivated, by pace, scale, and creativity who like to question the way things are done and who are able to identify innovative ways to develop systems, processes, and people to achieve effective levels of performance, effectiveness and engagement.
Main duties of the job
Working closely with our Board of Directors and six Clinical Group Chief Executives in our new organisational model, you will lead the development of an overarching Improvement Strategy to enable the Trust's considered organisational direction. Responsible for the development, application, and evaluation of evidence-based improvement methodologies, you will foster engagement from a broad range of staff to promote an ethos of continuous improvement and search for excellence.
Promote a positive change management, improvement, and transformation culture across the Trust, driving forward innovation including digital change through all levels of the organisation facilitating the implementation of clinical leadership and accountability. Bring expert insight and technological vision to drive innovation and improve clinical processes, establishing direct links between delivery of the Improvement Strategy and performance, efficiency, and productivity. Engage Executive Directors and other key contributors to help align the improvement agenda with associated strategic developmental work across the organisation.
If our Trust and this role are of interest to you and would like to learn more to see if this is the next and best move in your career, we encourage you to contact us for a conversation in confidence.
About us
MFT is England's largest NHS Trust with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about MFT and full details of the role. We recommend that you review this and refer to it as you complete your application. In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interest in the role and encapsulates the aspects of your experience relevant to the required criteria. For more information, and to request a copy of the Candidate Information Pack including details of how to apply, please visit copy and paste the following URL into your Web Browser: www.odgers.com/92866
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about MFT and full details of the role. We recommend that you review this and refer to it as you complete your application. In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interest in the role and encapsulates the aspects of your experience relevant to the required criteria. For more information, and to request a copy of the Candidate Information Pack including details of how to apply, please visit copy and paste the following URL into your Web Browser: www.odgers.com/92866
Person Specification
Education, Qualifications and Training
Essential
- Master's degree/PhD and/or equivalent level of knowledge acquired through practical experience in the delivery of organisational improvement/transformation.
- Relevant accredited improvement training (IHI Model for Improvement, Lean, Lean six sigma)
Desirable
- Clinical Background.
- Coaching qualification.
- Project management qualification (Agile, Prince2 or MSP)
Qualifications - Academic / Professional
Essential
- Extensive knowledge of improvement methods.
- Significant management and leadership experience at a senior level in the NHS or other complex organisation / system.
- Experience of leading complex large-scale improvement / transformation projects /programmes.
- Experience of developing and delivering improvement / transformation models at scale.
- Evidence of successfully formulating improvement plans to deliver an agreed strategy.
- Experience of analysing, interpreting and reporting on information to identify and manage opportunities for improvement and identifying solutions to identified problem/areas for improvement.
- Significant experience of working with senior stakeholders (e.g., at Executive Team level).
- Track record of effective leadership, including the ability to inspire and motivate teams to deliver results.
- Successful track record of delivering in complex environments.
- Relevant experience of establishing and maintaining effective relationships with stakeholders, both external partners, and people in organisations directly impacted by change.
- Able to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
- Knowledge of the NHS and care sector.
- Able to take and communicate 'tough' decisions and calculated risks and see required action through
- Ability to plan and implement a major programme from conception through to completion.
- Proven ability to give constructive feedback to senior leaders.
- Significant experience in developing strategies to meet changing organisational needs.
- Experience of commissioning and managing work by external agencies and consultants.
Personal Attributes
Essential
- Skilled influencer, with the ability to co-ordinate multiple teams to achieve a common goal, particularly in the absence of direct line management responsibility for these teams.
- Outstanding relationship management skills, and ability to address complex strategic issues and real work practical challenges working with and through others.
- Effective and persuasive communicator, with a high degree of personal credibility.
- Ability to be collegiate and coaching-led in robust interactions.
- Ability to manage and deliver complex programmes of work to time and to high quality.
- Organised and able to balance the demands of several activities with a proven track record of meeting deadlines and working under pressure.
- Strong team player - collaborative and empowering by nature, able to role model the organisational virtues and ways of working.
- Strong personal resilience and tenacity to work in challenging and frequently changing environments.
- Ability to manage own workload and that of others to very tight and often changing timeframes.
- Ability to identify key development areas for staff and support them in achieving development goals.
- Ability to think and act strategically and to exercise sound, pragmatic and measured judgement in the face of conflicting pressures and deadlines
- Well-developed IT literacy
Person Specification
Education, Qualifications and Training
Essential
- Master's degree/PhD and/or equivalent level of knowledge acquired through practical experience in the delivery of organisational improvement/transformation.
- Relevant accredited improvement training (IHI Model for Improvement, Lean, Lean six sigma)
Desirable
- Clinical Background.
- Coaching qualification.
- Project management qualification (Agile, Prince2 or MSP)
Qualifications - Academic / Professional
Essential
- Extensive knowledge of improvement methods.
- Significant management and leadership experience at a senior level in the NHS or other complex organisation / system.
- Experience of leading complex large-scale improvement / transformation projects /programmes.
- Experience of developing and delivering improvement / transformation models at scale.
- Evidence of successfully formulating improvement plans to deliver an agreed strategy.
- Experience of analysing, interpreting and reporting on information to identify and manage opportunities for improvement and identifying solutions to identified problem/areas for improvement.
- Significant experience of working with senior stakeholders (e.g., at Executive Team level).
- Track record of effective leadership, including the ability to inspire and motivate teams to deliver results.
- Successful track record of delivering in complex environments.
- Relevant experience of establishing and maintaining effective relationships with stakeholders, both external partners, and people in organisations directly impacted by change.
- Able to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
- Knowledge of the NHS and care sector.
- Able to take and communicate 'tough' decisions and calculated risks and see required action through
- Ability to plan and implement a major programme from conception through to completion.
- Proven ability to give constructive feedback to senior leaders.
- Significant experience in developing strategies to meet changing organisational needs.
- Experience of commissioning and managing work by external agencies and consultants.
Personal Attributes
Essential
- Skilled influencer, with the ability to co-ordinate multiple teams to achieve a common goal, particularly in the absence of direct line management responsibility for these teams.
- Outstanding relationship management skills, and ability to address complex strategic issues and real work practical challenges working with and through others.
- Effective and persuasive communicator, with a high degree of personal credibility.
- Ability to be collegiate and coaching-led in robust interactions.
- Ability to manage and deliver complex programmes of work to time and to high quality.
- Organised and able to balance the demands of several activities with a proven track record of meeting deadlines and working under pressure.
- Strong team player - collaborative and empowering by nature, able to role model the organisational virtues and ways of working.
- Strong personal resilience and tenacity to work in challenging and frequently changing environments.
- Ability to manage own workload and that of others to very tight and often changing timeframes.
- Ability to identify key development areas for staff and support them in achieving development goals.
- Ability to think and act strategically and to exercise sound, pragmatic and measured judgement in the face of conflicting pressures and deadlines
- Well-developed IT literacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
