Homecare Individual Patient Purchasing Officer

Job summary

An exciting opportunity has arisen to join our forward thinking and friendly Homecare team at Manchester Foundation Trust. Our homecare service is one of the largest in the country with over 13,000 patients across the trust. Our service continues to expand, with an annual turnover of approximately £90m and a savings contribution of over £18m a year.

You will support the deliveryof a patient focused Homecare Service and assist with the promotion of cost effective use of medicines. You will work closely with the multidisciplinary teams across various specialties. Dealing with patients and carers on a regular basis you must be able to conduct conversations tactfully and sensitively. You must always act with professionalism and engage firmly but diplomatically with Homecare providers, ensuring collaborative working to deliver a safe and effective service.

We are looking for an excellent team player who is flexible and self-motivated to enhance our team. A working knowledge of hospital pharmacy and or homecare is desirable but not essential as a full training program is available.

The ideal candidate will possess:

• The ability to work accurately and methodically
• Excellent communication skills both via telephone and email.
• Good IT skills
• The ability to work under pressure and use their own initiative to meet deadlines

Your primary base will be at Oxford Road Campus (ORC) but you may be asked to work at other sites on occasion.

Main duties of the job

• Processing Homecare prescriptions
• Dealing with queries from patients, carers and homecare providers via emails and telephones
• Liaising with clinical teams to ensure the homecare service is working as it should
• Logging complaints and incidents
• Investigating invoice queries and checking supplier statements

About us

MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.