Job summary
The post holder will be responsible for monitoring and operating the car parking facilities at NMGH ensuring Trust Policies are followed and that the car parks are operated safely and efficiently. The post holder will be working with Trust values, supporting visitors with information and directions where required and will enforce parking restrictions in line with the Trust's Car Parking Management Policy.
Main duties of the job
- Liaise with staff, patients and visitors to the site to ensure that the Trust's Car Parking Management Policy is adhered to and enforced at all times.
- Issue parking charge notices (PCN) for vehicles parked illegally and record non compliances on an electronic incident database.
- Communicate and enforce car parking regulations and offer guidance in an appropriate manner to staff, patients and visitors
- Attempt to resolve car parking disputes at source, and if appropriate refer to the Deputy Car Parking Manager
- Report any accidents and general incidents occurring within the car parking areas to the Deputy Car parking Manager, following the Trust's incident reporting procedure.
- Undertake regular checks on Car Parks and Pay Stations, to ensure they are fully operative and report any faults to the Car Park Administrator team.
- Undertake regular checks on Pay Stations to ensure they contain sufficient tickets for 24 hours allocation. Top up with tickets when required
- Ensure that car parking consumables are ordered as required, to maintain adequate stocks
- Patrol car parks throughout each day to ensure that appropriate permits/payment receipts are displayed in staff/visitor car parks.
- Monitor roads, access points and car park areas to detect any risks and obstructions. Take appropriate steps to maintain safe access and egress as required.
- Reserve car parking spaces and cordon off areas when requiredMaintain radio communication with the Car Parking Office.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
The post holder will be required to enforce parking restrictions in line with the Trusts Car Parking Management Policy.
The post holder will be responsible for operating and monitoring the car parking facilities on the MFT (NMGH site) and ensure the safe and efficient operation of the car parking facilities and systems.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
I you have recently submitted an application for a Car Parking Officer for NMGH and not been successful, please carefully read the Job Description and Person Specification in detail and consider your ability to fulfil the role against the specifications before submitting an application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
The post holder will be required to enforce parking restrictions in line with the Trusts Car Parking Management Policy.
The post holder will be responsible for operating and monitoring the car parking facilities on the MFT (NMGH site) and ensure the safe and efficient operation of the car parking facilities and systems.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
I you have recently submitted an application for a Car Parking Officer for NMGH and not been successful, please carefully read the Job Description and Person Specification in detail and consider your ability to fulfil the role against the specifications before submitting an application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Skills
Essential
- Accuracy and attention to detail
- Ability to follow instructions and seek clarification where required
- Able to work outdoors in all weather conditions
- Able to deal compassionately with sensitive/emotive issues
- Ability to be firm/assertive while maintaining professionalism
- Good verbal and written communication skills
- Ability to learn computer/handheld systems
- Ability to work both alone and as part of a team
Desirable
- Good I.T. skills
- 12 months experience of working with the public within the last two years
- Full clean UK Driving Licence
Qualifications
Desirable
- Educated to GCSE (A to C Grade)
- Full clean UK Driving Licence
Experience
Essential
- Experience of working with members of the public
Desirable
- Experience of working in a carparking environment
- Experience of working outdoors
Other
Essential
Person Specification
Skills
Essential
- Accuracy and attention to detail
- Ability to follow instructions and seek clarification where required
- Able to work outdoors in all weather conditions
- Able to deal compassionately with sensitive/emotive issues
- Ability to be firm/assertive while maintaining professionalism
- Good verbal and written communication skills
- Ability to learn computer/handheld systems
- Ability to work both alone and as part of a team
Desirable
- Good I.T. skills
- 12 months experience of working with the public within the last two years
- Full clean UK Driving Licence
Qualifications
Desirable
- Educated to GCSE (A to C Grade)
- Full clean UK Driving Licence
Experience
Essential
- Experience of working with members of the public
Desirable
- Experience of working in a carparking environment
- Experience of working outdoors
Other
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
