Out-patient Team Leader

Job summary

Ward 84 OPD/DCU is a reginal centre for treatment of children with life threatening malignancies and blood disorders. It is a dedicated out-patient and day case facility. Our clinic facilitates 30 plus Oncology/Haematology clinics per week including a weekly general anaesthetic list for bone marrow and lumber puncture procedures. This is an excellent opportunity to work with a professional and friendly team, delivering high standards of care to our patients and their families as they undertake complex treatment. We are currently looking for a hard working and enthusiastic Team Leader to support our department and achieve an effective and efficient service to our patients.

Please note: There can be occasional/distressing circumstances when dealing with emotional relatives and the consequences of terminal illness.

Main duties of the job

1. Responsible for the supervision of the Administration staff for Haematology & Oncology Out-patients, Day Case and Inpatient areas
2. Supervise and support the service level standards to deliver an efficient and effective service
3. Oversee booking of appointments on HIVE using the Workqueue
4. Maintain targets of booking data
5. Manage and maintain Administration staff ensuring adequate levels of cover
6. To provide and maintain a good service with the focus of 'customer care'
7. Induction of new starters and follow up Probationary Meetings
8. To deputise other Team Leads in times of absence

1. Undertake any training that is required for the safe and effective execution of duties of the post

1. Provide a private and confidential attitude when dealing with patient documentation and information

About us

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.