Job summary
This is an opportunity for a Workforce Manager looking for a challenging yet rewarding role in managing Temporary Workforce across this large organisation in the following staff groups: medical and dental, admin and clerical, estates and facilities and healthcare science and pharmacy. With the support of a small team, the Workforce Service Manager will lead the programmes of work relating to temporary staffing efficiencies and improvements as well as be responsible for day to day service delivery and support to colleagues across the Trust. Working alongside other Resourcing Service Managers, you will be part of a dedicated and passionate leadership team protecting the organisation through safe and efficient practices and continuous improvement.
Main duties of the job
The main duties of the job are:
To lead the operational support team, ensuring they are enabled to undertake their important work with accuracy, efficiency and a commitment to customer service.
To work with colleagues across the organisation to support them with managing their temporary workforce needs through clear processes and communications, identifying and resolving issues or concerns swiftly and helping them make informed decisions balancing both patient needs and costs.
To lead programmes of work to support the ongoing monitoring and management of temporary workforce usage, identifying and implementing opportunities for quality and cost improvements, in line with local, regional and national objectives.
Please refer to the job description for full details.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- as per person spec - qualifications or equivalent experience
- proven track record of leading a busy and demanding service
- proven track record of effectively leading and developing a team to deliver results
- experience of identifying opportunities and implementing positive change
- experience of working successfully under pressure of time and resources
- experience of managing a budget / costs
- Skills - effective team and service leadership
- Skills - communication and responsiveness
- Skills - rapport and good relationships
- Skills - influence / persuade / consult / negotiate
- Skills - thinking logically and outside the box with problems, solution focused, responding swiftly, thoroughly, and appropriately
- Skills - organised and methodical, attention to detail, working to deadlines
- Skills - identify, lead and embed service improvements and efficiencies
Desirable
- service management experience in the NHS or other transferable organisation
- experience of workforce processes eg: recruitment, retention, appraisal, CPD, disciplinaries
- knowledge of NHS plans and protocols
- knowledge of NHS terms and conditions and medical workforce
- knowledge of bank and agency usage
Person Specification
Qualifications
Essential
- as per person spec - qualifications or equivalent experience
- proven track record of leading a busy and demanding service
- proven track record of effectively leading and developing a team to deliver results
- experience of identifying opportunities and implementing positive change
- experience of working successfully under pressure of time and resources
- experience of managing a budget / costs
- Skills - effective team and service leadership
- Skills - communication and responsiveness
- Skills - rapport and good relationships
- Skills - influence / persuade / consult / negotiate
- Skills - thinking logically and outside the box with problems, solution focused, responding swiftly, thoroughly, and appropriately
- Skills - organised and methodical, attention to detail, working to deadlines
- Skills - identify, lead and embed service improvements and efficiencies
Desirable
- service management experience in the NHS or other transferable organisation
- experience of workforce processes eg: recruitment, retention, appraisal, CPD, disciplinaries
- knowledge of NHS plans and protocols
- knowledge of NHS terms and conditions and medical workforce
- knowledge of bank and agency usage
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
MFT HR Services - Parkway One
Parkway Business Centre, Princess Parkway
Manchester
M14 7LU
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
