Job summary
The Family Support Worker provides sensitive and specialist information, support, and advice to families whose baby, child or young person is under the care of MFT across the sites RMCH/Wythenshawe/Trafford/North Manchester. The post holder will co-ordinate the accommodation service for parents whose child is an in-patient on the critical care wards. Thepost holder will visit the hospital wards on a daily basis, to introduce the Family Support Service to in-patient families within RMCH.
Main duties of the job
The post holder will visit the hospital wards on a daily basis, to introduce the Family Support Service to in-patient families within RMCH and will:o provide practical and emotional support to children and families accessing services within theTrust; particularly those facing life threatening illness, severe chronic illness, recentlydiagnosed disability or bereavement.o work in liaison with other family support services to ensure multidisciplinary working, thatachieves seamless services for children/families.o Act as a keyworker following the death of a child.The aim of our intervention is to enable each family to find the coping skills to deal with their crisis situation.This role has an important administrate element and will include data entry, retrieval of computerised records information and use of Microsoft Office.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
The Family Support Worker provides sensitive and specialist information, support, and advice to families whose baby, child or young person is under the care of MFT across the sites RMCH/Wythenshawe/Trafford/North Manchester. The post holder will co-ordinate theaccommodation service for parents whose child is an in-patient on the critical care wards. The post holder will visit the hospital wards on a daily basis, to introduce the Family Support Service to in-patient families within RMCH and will: provide practical and emotional support to children and families accessing services within theTrust; particularly those facing life threatening illness, severe chronic illness, recentlydiagnosed disability or bereavement. work in liaison with other family support services to ensure multidisciplinary working, thatachieves seamless services for children/families. Act as a keyworker following the death of a child.The aim of our intervention is to enable each family to find the coping skills to deal with their crisis situation.This role has an important administrate element and will include data entry, retrieval of computerised records information and use of Microsoft Office.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
The Family Support Worker provides sensitive and specialist information, support, and advice to families whose baby, child or young person is under the care of MFT across the sites RMCH/Wythenshawe/Trafford/North Manchester. The post holder will co-ordinate theaccommodation service for parents whose child is an in-patient on the critical care wards. The post holder will visit the hospital wards on a daily basis, to introduce the Family Support Service to in-patient families within RMCH and will: provide practical and emotional support to children and families accessing services within theTrust; particularly those facing life threatening illness, severe chronic illness, recentlydiagnosed disability or bereavement. work in liaison with other family support services to ensure multidisciplinary working, thatachieves seamless services for children/families. Act as a keyworker following the death of a child.The aim of our intervention is to enable each family to find the coping skills to deal with their crisis situation.This role has an important administrate element and will include data entry, retrieval of computerised records information and use of Microsoft Office.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Knowledge and skills
Essential
- Previous experience in the NHS
- Clear knowledge and evidence of working with children and families
- knowledge of other agencies and safeguarding procedures
- Evidence of IT proficiency
Desirable
- Experience of end of life care and procedures
- Evidence of similar roles
Experience
Essential
- Experience of working in a hospice, health care environment
- Evidence of working with extreme emotions
Desirable
- Experience of managing others
Qualifications
Essential
- GCSE standard - including math and English or equivalent
Desirable
- Counselling skills or qualifications
Personal qualities
Essential
- Motivated to personal and professional development
- Capacity to work with colleagues at all levels
- Enthusiastic and passionate
Person Specification
Knowledge and skills
Essential
- Previous experience in the NHS
- Clear knowledge and evidence of working with children and families
- knowledge of other agencies and safeguarding procedures
- Evidence of IT proficiency
Desirable
- Experience of end of life care and procedures
- Evidence of similar roles
Experience
Essential
- Experience of working in a hospice, health care environment
- Evidence of working with extreme emotions
Desirable
- Experience of managing others
Qualifications
Essential
- GCSE standard - including math and English or equivalent
Desirable
- Counselling skills or qualifications
Personal qualities
Essential
- Motivated to personal and professional development
- Capacity to work with colleagues at all levels
- Enthusiastic and passionate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
