Job summary
This is an excellent opportunity for an an experienced, highly motivated and enthusiastic individual to join the Respiratory team. The role is for an Team Leader/Office Manager to provide administrative support for a busy service. Working as part of a friendly team you will have excellent communication skills and be able to work calmly under pressure using your own initiative, with an ability to prioritise work to meet deadlines.Essentially, we are looking for a good standard of general education along with previous experience in the NHS, ideally with knowledge of outpatient clinics and to have a good level of computer literacy, proficient in the use of Microsoft Word and Excel.
We would expect the candidate to be a good team player with a flexible approach to work, providing assistance to your colleagues and covering for sickness and planned annual leave, helping to ensure an effective administrative and administrative services at all times.
Main duties of the job
The post-holder will be responsible for providing day-to-day administrative services, performance delivery and management of waiting lists for both electives and outpatients within the Sleep Service and acting as a point of contact for senior colleagues. The post-holder will be required to implement policies and procedures in their own area, communicate effectively and act independently. The post-holder will be expected to exercise their own judgement through experience and troubleshoot, flagging up matters outside of their remit to the Operations Manager.
The post holder will also be responsible for the day-to-day management of staff within their appointed area and will be required to undertake staff appraisals, monitoring of attendance and sickness management, along with other HR responsibilities in line with this role.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.
We look forward to hearing from you.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.
We look forward to hearing from you.
Person Specification
Essentiall
Essential
- General education to GCSE standard BTEC or equivalent knowledge. Evidence of further development.
- Previous clerical experience Experience of working as part of a team Experience of working with Trust's policies and procedures. Previous experience in wait list management
- Good oral and written communication skills Ability to prioritise Good organisational skills People person. Keyboard skills
- Knowledge of a range of administrative duties RTT target knowledge
Desirable
- ECDL
- Previous NHS experience Previous secretarial/clerical (2 years) Previous experience in RTT performance and wait list management
- Advanced keyboard skills. Knowledge of HIVE system.
- Conscientious and hard-working team player. Willingness to undertake training Flexible with the ability to remain calm and professional under pressure. Caring/professional manner
Person Specification
Essentiall
Essential
- General education to GCSE standard BTEC or equivalent knowledge. Evidence of further development.
- Previous clerical experience Experience of working as part of a team Experience of working with Trust's policies and procedures. Previous experience in wait list management
- Good oral and written communication skills Ability to prioritise Good organisational skills People person. Keyboard skills
- Knowledge of a range of administrative duties RTT target knowledge
Desirable
- ECDL
- Previous NHS experience Previous secretarial/clerical (2 years) Previous experience in RTT performance and wait list management
- Advanced keyboard skills. Knowledge of HIVE system.
- Conscientious and hard-working team player. Willingness to undertake training Flexible with the ability to remain calm and professional under pressure. Caring/professional manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
