Senior Administrator/Medical Secretary

Job summary

To provide secretarial and administrative support and ensure that a comprehensive, high quality and efficient service is provided to the Central Manchester CAMHS team at The Winnicott Centre.

Policy:

To work in accordance with the Trust and CAMHS clinical service unit policies and procedures.

To practice within national and local policy and legislation including Professional Codes of Practice.

Working within Trust policies and procedures the post holder will supervise staff attendance/absence, in the absence of the office manager.

Main duties of the job

To provide comprehensive administration support and to assist with the management and co-ordation of the administrative support function within the Winnicott Centre ensuring the most efficient and effective use of resources.

To manage day-to-day workload, ensuring that priorities (including waiting times and access arrangements are adhered to) are identified and dealt with and that problems are resolved as quickly as possible including liaising with external bodies.

To develop and promote good working practice, ensuring standard protocols (e.g., correspondence) are in place.

Secretarial duties for the Lead Consultant, provide first point of contact for written and telephone enquiries on behalf of the Consultant and clinical team.

Undertake a supervisory role to the administration team. To be a role model for the team reflecting the Trust values and behaviours.

To ensure staff have an adequate supply of office/secretarial stock and non-stock items.

Take minutes and arrange meetings, preparing appropriate paperwork as required.

To assist in the coordination of projects throughout the planning, implementation, and dissemination phase

Undertake general office duties e.g., opening, and actioning post, photocopying, filing, handling telephone queries, attendance sheets for payroll, procurement, managing the team secure email inbox.

The ability to effectively manage personal duties and responsibilities working independently on tasks as appropriate.

About us

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.