Psychological Wellbeing and Mental Health Service Team Leader

Job responsibilities

Provide leadership to and line management for various disciplines of psychological therapists and mental health professionals across the Psychological Wellbeing and Mental Health Team, requiring ability to manage potentially complex and sensitive HR issues, undertake appraisals, attendance management, recruitment, and performance reviews Work autonomously, escalating issues to the Psychological Wellbeing and Mental Health Clinical lead / Service Manager where appropriate Responsibility for the day to day operational management of the EHW Psychological Wellbeing and Mental Health Team, ensuring a professional, efficient, and effective deliveryProvide clinical advice both internally and externally to managers, employees and HR on complex issues relating to occupational health and wellbeing, specifically mental health needs Ensure clear and effective internal pathways and SOPs into other specialist services within the wider Employee Health and Wellbeing Service (e.g. Fitness for Work Team, Rehabilitation Team) Work collaboratively and maintain regular communication with other EHW Team Leaders and Service Managers to ensure consistency, clarity and up-to-date knowledge regarding EHWs service offer and any key updates Deputise for the Psychological Wellbeing and Mental Health Service Manager / Clinical Lead and represent the EHW Service where required at meetings, both internally and externally Maintain and develop clinical audit processes to monitor standards of professional practice and compliance with local protocols and procedures. Provide reports to the senior management team as to audit findings and outcomes. Ensure provision of a 7-day service, where required, which is flexible to the needs of employees Ensure appropriateness of referrals to the Psychological Wellbeing and Mental Health Service through effective triage. Liaise with referring managers regarding the quality and suitability of referrals, using clinical expertise to guide on complex case management. Establish and maintain effective communication with colleagues within the service, and colleagues and stakeholders within and outside the organisation

Encourage and engage MFT employees in the development and review of the service. Support the evaluation of service provision and highlight areas for improvement to the senior management team. Provide informal supervision and professional advice/support to the wider EHW team (e.g. Clinical Service, Fitness for Work Team) regarding the management of mental health cases when required Provide monthly data to the Psychological Wellbeing and Mental Health Service Manager / Clinical Lead regarding the Psychological Wellbeing and Mental Health Teams activity, including any key updates and feedback Work as part of the EHW MDT to ward/department-based interventions; providing assessment and appropriate bespoke interventions which support their issues and needs. Develop and manage team objectives and work plans which meet EHW service objectives and support the EHW service delivery model Work closely with the Psychological Wellbeing and Mental Health Service Manager / Clinical Lead to ensure the operational delivery of services is in line with the agreed strategic direction of the service Regularly review and maintain client resources (e.g. handouts, resource lists, intranet page) and referral pathways Provide professional clinical services (business as usual tasks), in addition to leading the team, including providing appropriate interventions to employees (especially complex cases) following a workplace critical or traumatic incident, delivering psychological wellbeing courses, undertaking clinical assessments (including use of standardised measurement tools e.g. PHQ-9/GAD-7, and NICE guidance) and using this assessment to determine appropriate treatment plans/onward referral for clients Provide education, consultation, advice, and high-quality evidence-based trauma-focused interventions to employees impacted by a workplace traumatic incident, whilst playing a key role in the ongoing evaluation and development of the trauma pathway Ensure accurate clinical record keeping for therapeutic service interventions, using audit to demonstrate compliance and provide assurance. Attend and contribute to multi-disciplinary meetings Ensure provision of a diversity sensitive service which meets the needs of MFTs diverse workforce, including engagement with key stakeholders

Plan and organise workload, regularly reviewing and prioritising as required Lead the planning and delivery of preventative ill-health programmes (e.g. Employee Assistance Programme, Critical incident pathway, psychoeducational courses) and use complex data from a range of sources to inform the development and expansion of new programmes of work Lead the expansion and engagement of MFTs network of Mental Health First Aiders, working with colleagues to support the evaluation of the programme Work with specific colleagues and key stakeholders outside of the EHW team to raise the profile of, and build confidence in, the EHW Service, and develop relationships to enhance engagement with services. This will involve giving formal presentations at key committees and meetings, e.g. Workforce team, Communications team, HR colleagues Use high level specialist knowledge to develop and deliver training programmes to address specific psychological wellbeing and mental health issues. Ensure that appropriate external support services are accessible to all employees/clients 24 hours per day, 7 days per week. Work with key MFT stakeholders and take a proactive approach to positively change the mind-set of the organisation, managers and individuals in relation mental health and emotional resilience, by using persuasion, reassurance, and negotiation skills Play a key role in maintaining the Safe, Effective, Quality Occupational Health Service (SEQOHS) Standards Accreditation (Faculty of Occupational Medicine accreditation scheme which all NHS and commercial OH Services are required to achieve). Producing data as required for SEQOHS Audit and ongoing revalidation Lead and contribute to the development and implementation of specific EHW policy development and projects Provide professional advice to the Trust on aspects of the Health and Wellbeing Agenda relating to psychological wellbeing and mental healthTo undertake any other duties which is deemed appropriate to the band when requested by Senior Staff.

The above indicates the main duties of the post which may be reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction with the post-holder(e.g. MFTs BAME network)

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Qualifications

Essential

• Qualification in a core graduate or post-graduate mental health profession: Registered Mental Health Nurse, Occupational Therapist, Clinical/Counselling Psychologist, or Post-Graduate Diploma in CBT
• Registration with relevant professional body (e.g. HCPC, BABCP)
• Evidence of recent CPD

Desirable

• Clinical Supervision qualification
• Management qualifications
• Qualified in evidence-based trauma focused therapy

Knowledge

Essential

• Broad knowledge of employee health and wellbeing programmes whilst being able to provide specialist advice regarding psychological wellbeing and mental health
• Knowledge of current employee health and wellbeing issues
• Broad understanding of Occupational Health / Employee Health and Wellbeing issues

Desirable

• Broad knowledge of health promotion within a primary care setting
• Knowledge of OH/EHW database systems
• Knowledge of the theory and practice of at least one evidence based psychological therapy (i.e. CBT, Interpersonal Therapy, CAT)

Training and Experience

Essential

• Ability to demonstrate key business benefits in relation to service delivery
• Demonstrable experience of working within an NHS mental health setting
• Experience of working in challenging environments when dealing with a range of clients and stakeholders
• Experience of team working and collaboration
• Experience of working in a multidisciplinary team
• Experience of service quality monitoring e.g. clinical audit, evaluative research
• Experience of service development/project management

Desirable

• Experience in teaching and training
• Experience in team management
• Experience working within an Occupational Health Setting

Skills and Abilities

Essential

• Ability to engage and influence key internal and external stakeholders
• Strong organisational skills
• Strong management skills
• Self-motivated and able to manage own workloads, whilst managing a team
• Ability to work autonomously and within professional standards
• Ability to lead and support projects, whilst able to prioritise completing business as usual tasks
• High level ability to communicate effectively, both written and orally.
• Ability to deal with clinically sensitive data whilst maintaining client confidentiality
• Ability to perform efficiently and effectively whilst under pressure
• Strong IT skills e.g. Microsoft packages, Excel, Word, PowerPoint

Desirable

• Experience of teaching and mentoring
• Experience of using Health Manager system or equivalent OH IT system

Attributes

Essential

• Commitment to achieving personal, departmental, and organisational objectives
• Innovative and creative when looking for solutions
• Persistent and resourceful
• Team player
• Able to adapt approach to meet needs of audience

Desirable

• Evidence of further professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).