Administrative Assistant to the Safeguarding Team

Job summary

An exciting opportunity has arisen for a capable and enthusiastic Administrative Assistant to join the Manchester University NHS Foundation Trust (MFT) Safeguarding Team based at Trafford Town Hall. Integral to the smooth running of the department, you will provide a comprehensive, high quality and efficient administrative service to the Team.

The post holder should have strong organisational skills, be an effective communicator and be able to work on their own initiative and as part of a team. This is a challenging and rewarding role in which you will be ideally placed to enhance your administrative skills.

With sufficient experience in an administrative role, you will have a good standard of education and a working knowledge of the Microsoft Office suite. Proactive, flexible and organised, you must have the ability to work to tight timescales and keep a calm head under pressure. You will be familiar with data protection issues and patient confidentiality. Previous experience of working within a healthcare setting is desirable.

An understanding of safeguarding would be advantageous.

In return we will provide a comprehensive induction programme and you will be appraised on a yearly basis with a view to developing knowledge and skills where appropriate.

Main duties of the job

Assist in providing a comprehensive and efficient administrative service to the Safeguarding Team.

Contribute to best practice and assist in developing working practices in the team to deliver an efficient and effective administration service.Ensure compliance with relevant procedures in the day to day running of the department

Act as an initial point of contact within the Safeguarding team dealing with telephone calls, emails and messages some of which are complex or contain sensitive information

The use of various I.T. systems (e.g. Child Health, EMIS, National Spine) to retrieve and input information.

Prioritise and allocate work resulting from the opening and actioning of mail (paper and electronic).

Develop and maintain, recording and administrative systems to supportsafeguarding processes.

Undertaking general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail (paper and electronic).

Develop and maintain good working relationships with internal and external partner agencies and services

Arrange meetings, preparing appropriate paperwork as required.Maintain electronic diaries.

Contribute to the provision of a reception service, greeting patients, staff, and visitors, and ensuring their customer service needs are met.

Contribute to the maintenance of appropriate stock and non-stock items.Contribute to the establishment and maintenance of electronic databases.

About us

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.