Applications / Product Specialist - Informatics

Manchester University NHS Foundation Trust

Information:

This job is now closed

Job summary

We have a exciting opportunity in the Connected Applications Team for a Band 6 Application Specialist.

The role is focused on supporting clinical and non-clinical systems such as OnBase EDMS, EMIS, ICE, DMO, and a number of other systems.

As an Application Specialist, you will be responsible for the support and configuration aspects of MFT clinical systems, including system configuration, maintenance, support and security, as well as providing service management & improvement for clinical services.

You will also be involved in the planning and implementation of new projects, including upgrades, new functionality and integrations with other systems, including Hive.

The Informatics department is at the forefront of exciting challenges facing the Trust particularly relating to the delivery of the Informatics strategy to support the Trust vision and objectives, the NHS plan and the national changes to the NHS. Working in this environment will provide the right candidate with valuable skills and experience with which to advance their career.

Main duties of the job

You will be a problem solver able to manage, investigate and resolve issues; a good communicator able to engage with all grades and disciplines of staff through a variety of media; and a quick learner able to develop skills rapidly in a technical environment.

You will have experience using, administrating and supporting clinical systems. System administration and configuration knowledge is essential and experience in supporting clinical systems would be particularly advantageous.

In return we will provide a comprehensive induction programme and you will be appraised on a yearly basis with a view to developing knowledge and skills where appropriate.

This position has a requirement to provide out of hours on call support at evenings and weekends on a rota basis.

This position also requires: -

o Previous experience of working with clinical and administrative staff within a hospital environmento Recent substantial experience in an Informatics system or support administrator role. o Experience documenting and maintaining system configuration and standard operating procedures.o Hands-on software and hardware trouble shooting experience.o Knowledge of how IT systems can support clinicians in the treatment of patients. o Knowledge of how IT systems can support the administrative processes and management of a hospital.

About us

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organization to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Band 6

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-V5705167

Job locations

Trafford House, Wythenshawe

Southmoor Industrial Estate, Southmoor Road

Manchester

M23 9XD


Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Person Specification

Qualifications

Essential

  • Educated to degree level or having equivalent experience
  • Evidence of personal development

Desirable

  • ITIL
  • Prince II

Experience / Knowledge

Essential

  • Experience in developing use of IT Systems
  • Experience of project management
  • Experience of system administration
  • Experience of MS Office

Desirable

  • Experience of working in NHS with clinicians and management
  • Experience of working with NHS Clinical Applications
  • General knowledge of IT technical issues
  • Experience of Service Desk management systems

Attributes

Essential

  • Well organised and able to meet deadlines
  • Ability to manage change
  • Ability to develop use of IT solutions to full potential
  • Ability to investigate and resolve problems
  • Ability to learn new skills quickly
  • Excellent communication skills

Desirable

  • Good presentation skills
Person Specification

Qualifications

Essential

  • Educated to degree level or having equivalent experience
  • Evidence of personal development

Desirable

  • ITIL
  • Prince II

Experience / Knowledge

Essential

  • Experience in developing use of IT Systems
  • Experience of project management
  • Experience of system administration
  • Experience of MS Office

Desirable

  • Experience of working in NHS with clinicians and management
  • Experience of working with NHS Clinical Applications
  • General knowledge of IT technical issues
  • Experience of Service Desk management systems

Attributes

Essential

  • Well organised and able to meet deadlines
  • Ability to manage change
  • Ability to develop use of IT solutions to full potential
  • Ability to investigate and resolve problems
  • Ability to learn new skills quickly
  • Excellent communication skills

Desirable

  • Good presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford House, Wythenshawe

Southmoor Industrial Estate, Southmoor Road

Manchester

M23 9XD


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford House, Wythenshawe

Southmoor Industrial Estate, Southmoor Road

Manchester

M23 9XD


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

For questions about the job, contact:

Applications Manager

Martin Hobson

martin.hobson@mft.nhs.uk

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Band 6

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-V5705167

Job locations

Trafford House, Wythenshawe

Southmoor Industrial Estate, Southmoor Road

Manchester

M23 9XD


Supporting documents

Privacy notice

Manchester University NHS Foundation Trust's privacy notice (opens in a new tab)