Manchester University NHS Foundation Trust

Product Application Administrator

Information:

This job is now closed

Job summary

We have an exciting opportunity in the Connected Applications Team for a Band 4 Application Administrator.

The role is focused on supporting clinical and non-clinical systems such as OnBase, EDMS, EMIS, ICE, DMO and several other systems.

As an Application Administrator, you will be required to support users and colleagues with day to day system maintenance and administration, as well as assisting with service improvement projects and standardisations.

The Informatics department is at the forefront of exciting challenges facing the Trust, particularly relating to the delivery of the Informatics strategy to support the Trust vision and objectives. Working in this environment will provide the right candidate with valuable skills and experience with which to advance their career.

Main duties of the job

Main Duties include:

  • Investigation and resolution of service user requests and incidents.
  • Supporting with system maintenance and troubleshooting of issues.
  • Assisting with the administrative configuration of clinical systems and peripherals.
  • Assisting with the testing of upgrades and updates to production systems.
  • Maintaining and enhancing the existing Applications team Knowledge Base documentation and Wiki pages.
  • Data entry and administrative system tasks.

In addition, this opportunity offers a range of professional benefits, including:

  • Exposure to new systems and projects.
  • Opportunities for training, growth and development.
  • The chance to work with a highly skilled and knowledgeable team.
  • The ability to contribute to the success of projects.

About us

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working and transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organization to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Details

Date posted

08 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-V5732420

Job locations

Trafford House

Southmoor Industrial Estate, 7 Southmoor Road

Manchester

M23 9XD


Job description

Job responsibilities

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Job description

Job responsibilities

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Person Specification

Qualifications

Essential

  • Min 5 GCSE's or equivalent experience
  • ECDL or equivalent experience

Desirable

  • ITIL

Experience / Knowledge

Essential

  • Experience in developing use of IT Systems
  • Experience of system administration
  • Experience of MS Office

Desirable

  • Experience of working in NHS
  • General knowledge of IT technical issues

Attributes

Essential

  • Well organised and able to meet deadlines
  • Ability to learn new skills quickly

Desirable

  • Excellent communication skills
  • Ability to investigate and resolve problems
Person Specification

Qualifications

Essential

  • Min 5 GCSE's or equivalent experience
  • ECDL or equivalent experience

Desirable

  • ITIL

Experience / Knowledge

Essential

  • Experience in developing use of IT Systems
  • Experience of system administration
  • Experience of MS Office

Desirable

  • Experience of working in NHS
  • General knowledge of IT technical issues

Attributes

Essential

  • Well organised and able to meet deadlines
  • Ability to learn new skills quickly

Desirable

  • Excellent communication skills
  • Ability to investigate and resolve problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford House

Southmoor Industrial Estate, 7 Southmoor Road

Manchester

M23 9XD


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford House

Southmoor Industrial Estate, 7 Southmoor Road

Manchester

M23 9XD


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Applications Manager

Beth McEneaney

beth.mceneaney@mft.nhs.uk

01615290319

Details

Date posted

08 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-V5732420

Job locations

Trafford House

Southmoor Industrial Estate, 7 Southmoor Road

Manchester

M23 9XD


Supporting documents

Privacy notice

Manchester University NHS Foundation Trust's privacy notice (opens in a new tab)