Clinic Coordinator GI physiology

Job summary

We area leading integrated health, teaching, research and innovation campus in the thriving city region of Manchester. We offer a unique range of services to the North West, treating and managing the simplest to the most complex conditions and diseases. Indeed, we treat more than a million patients every year and we are home to hundreds of world-class staff, each committed to being the very best at what we do. As one of the largest NHS Trusts in the North West, recruiting the best talent to fulfil the wide range of our varied and specialist roles is really important to us. We are looking to recruit an enthusiastic and well-motivated individual to work in our GI Physiology department as clinic coordinator, based at Wythenshawe hospital.Excellent communication skills together with the ability to work as part of a team and under the pressure of ongoing deadlines are essential requirements for these posts. Previous knowledge of working in a relevant hospital based role and/or in a clerical role is essential. An understanding of National NHS waiting time targets would be desirable

Main duties of the job

Responsible for the co-ordination and preparation of day clinics

Ensure all patients are added to the waiting list on HIVE

Organise appointments on HIVE for departmental and outpatient clinics using the partial booking system

Liaison with medical/nursing staff regarding urgent appointments

Note arrival of patients and advise staff as appropriate

Responsible for cancellation of clinics under instruction of Unit Administrator Manager

Responsible for dealing with patient enquiries including using initiative to appropriately handle sensitive issues

Suspend/cancel and tailor lists according to planned leave

Record all types of referrals into the Unit

Ensure all data regarding patient attendance is recorded daily

Assist in the maintenance of office filing systems

Photocopying, duplicating and filing as required

Assist in the training and supervision of new staff at Admin & Clerical Grade 2 & 3 level

To assist other sections of the department with similar duties at times of acute staff shortages

About us

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.