Job summary
An exciting opportunity has arisen to work as a Senior Communications Officer within Wythenshawe, Trafford, Withington & Altrincham (WTWA) Hospitals. WTWA is part of MFT which is the largest NHS Trust in England.
The Senior Communications Officer (WTWA) will support internal engagement and communications for all staff in Wythenshawe, Trafford, Withington & Altrincham (WTWA) Hospitals.
Key responsibilities will include creating engaging, timely and high quality content for internal communication and engagement channels, supporting the WTWA social media platforms, working with the Group Communications Team to support external communications across all services, maintaining an up to date intranet and website, monitoring and measuring communications channels and creating bulletins, briefings, posters and other collateral.
We are looking for an enthusiastic, committed communications professional to join our team.
Main duties of the job
- Liaise and build relationships with key members of staff across WTWA, proactively seeking out staff stories and case studies for internal communication, developing proactive stories and working closely with internal stakeholders to deliver the process from planning to implementation to maximise content generation for WTWA's Intranet site, external website, newsletters, blogs, social media etc. This also includes working closely with the Group Communications Team to share articles with the media team which can gain external coverage.
- To develop content and lead the production and distribution a range of communications, focusing on service updates, staff recognition, achievement, wellbeing and staff experience.
- To write the monthly Chief Executive blog, focusing on key themes from the WTWA team briefings.
- To support the ongoing development of the WTWA intranet, developing copy and design to ensure professional presentation and engaging content which is timely, up to date and relevant and interesting to the target audience. This also includes liaising with content owners to ensure they regularly update their sections.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Education to post graduate level or equivalent related experience
Knowledge
Essential
- Knowledge of using social media management tools and writing content for different audiences
Experience
Essential
- Experience and demonstrated interest in communications and engagement
- Experience in writing, including articles, newsletters, promotional materials and social media content
- Proven organisational skills
- Experience in effective networking
- Experience in working in project teams
- Demonstrated ability to generate new ideas
Skills
Essential
- Excellent communications skills, written and oral; good listening skills
- Must be able to provide and receive highly complex, sensitive or contentious information, and present complex and sensitive information to large and influential groups.
- Ability to deal with queries in a professional, organised and supportive manner. This may involve dealing with calls of a sensitive or contentious nature
- Excellent interpersonal skills, strong customer focus
- Ability to work accurately and with attention to fine details
- Ability to deliver against targets, and to plan and prioritise work in the face of competing demands
- Self-motivated, resourceful and flexible
Person Specification
Qualifications
Essential
- Education to post graduate level or equivalent related experience
Knowledge
Essential
- Knowledge of using social media management tools and writing content for different audiences
Experience
Essential
- Experience and demonstrated interest in communications and engagement
- Experience in writing, including articles, newsletters, promotional materials and social media content
- Proven organisational skills
- Experience in effective networking
- Experience in working in project teams
- Demonstrated ability to generate new ideas
Skills
Essential
- Excellent communications skills, written and oral; good listening skills
- Must be able to provide and receive highly complex, sensitive or contentious information, and present complex and sensitive information to large and influential groups.
- Ability to deal with queries in a professional, organised and supportive manner. This may involve dealing with calls of a sensitive or contentious nature
- Excellent interpersonal skills, strong customer focus
- Ability to work accurately and with attention to fine details
- Ability to deliver against targets, and to plan and prioritise work in the face of competing demands
- Self-motivated, resourceful and flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
