Job summary
This is an exciting opportunity to join Trafford CAMHS team as an office manager. The role will involve line management and supervision of current secretarial and reception staff and development and oversight of the administrative support provided to clinical staff. The Office Manager will be part of the Senior Leadership Team at the hub and will work closely with clinical and strategic leads, ensuring a high quality and efficient administrative service that support service delivery and improvement.
Trafford CAMHS is based in the town of Sale and sees young people from the ages of 0-18 years and their families. You will be joining a friendly and welcoming team who value working together and supporting each other.
The successful candidate will need to be a confident communicator and have previous experience of working at a senior level. An understanding of the NHS and partner organisations would be an advantage. You will be organised and enjoy working in a busy and diverse environment.
Main duties of the job
- Develop administrative processes and policies to ensure the effectiverunning of the service
- To maintain absence records and carry out sickness reviews, return to work interviews etc. as per Trust policies.
- To undertake discipline, grievance, absence and performancemanagement processes in accordance with Trust guidance
- To lead on recruitment into the administration team
- Carry out regular 1:1s and appraisals of administration staff
- Provide effective diary management to members of the seniorleadership team. Ensuring that meetings are scheduled/rescheduled in accordance with competing priorities.
- Provide reports, presentations and information as required by the senior leadership team
- Ensure that all information received is communicated in a timelymanner
- Ensure that confidentiality is maintained at all times in regard to thework of the CAMHS team.
- Advanced use of software programmes such as MS Office.
- Ability to work under pressure and meet tight deadlines.
- Ability to prioritise and delegate tasks appropriately
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- NVQ in Business and administration or equivalent experience
- Education to GCSE standard including Maths and English
Desirable
Experience
Essential
- Experience of organising and/or managing an admin team
- Experience of creating and working with spreadsheets and data collection systems
- Demonstrable experience of working in an administration role including effective planning and scheduling
Desirable
- Knowledge of NHS clinic systems e.g. PARIS
- Previous experience within the NHS and community mental health teams
- Experience supporting a senior leader or management team
Knowledge, Skills and Ability
Essential
- Demonstrate organisational ability and ability to work autonomously
- Able to prioritise own workload and that of others
- Excellent verbal, written and communication skills with high level of attention to detail and adherence to confidentiality
- Highly computer literate with proven abilities in Microsoft Word, Excel and Outlook
- Ability to work well in a team environment and interact effectively with different professionals and agencies.
- Able to conduct line management and staff appraisals and setting key objectives in line with Trust objectives and KPI's
- Good working knowledge of Health and Safety and Risk Management requirements.
Person Specification
Qualifications
Essential
- NVQ in Business and administration or equivalent experience
- Education to GCSE standard including Maths and English
Desirable
Experience
Essential
- Experience of organising and/or managing an admin team
- Experience of creating and working with spreadsheets and data collection systems
- Demonstrable experience of working in an administration role including effective planning and scheduling
Desirable
- Knowledge of NHS clinic systems e.g. PARIS
- Previous experience within the NHS and community mental health teams
- Experience supporting a senior leader or management team
Knowledge, Skills and Ability
Essential
- Demonstrate organisational ability and ability to work autonomously
- Able to prioritise own workload and that of others
- Excellent verbal, written and communication skills with high level of attention to detail and adherence to confidentiality
- Highly computer literate with proven abilities in Microsoft Word, Excel and Outlook
- Ability to work well in a team environment and interact effectively with different professionals and agencies.
- Able to conduct line management and staff appraisals and setting key objectives in line with Trust objectives and KPI's
- Good working knowledge of Health and Safety and Risk Management requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
