Healthcare Support Worker

Job summary

We are looking for a Healthcare Support Worker to join our team based at Brambly's Drive, Basingstoke, Hampshire, RG21 8UN. In this role you will assist and support the multi-disciplinary mental health clinicians working with the Community CAMHS Team.

In this exciting role you will have some patient facing work with both children and their families. You will also liaise with wider networks supporting the families, such as school or children's social care and supporting the Team Duty Clinician.

In this role you will be able to demonstrate excellent communication skills; using these skills to engage with patients with complex and at times challenging needs, as well as communicating in a succinct and clear fashion to the wider team in meetings and through reports.

If you are looking for a new challenge, then please apply today!

Main duties of the job

To work under close supervision from a registered professional to provide high quality care as a member of the multi-disciplinary team, informed by skills in communication, analysis of information, planning and organisational skills.

To undertake physical observations in clinics if required by medical staff/NMP e.g. weigh and measure patients, take undertake blood pressures.

To support qualified clinicians with urgent initial assessments (writing up reports, making follow up telephone calls etc).

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To support clinicians with the administrative tasks, delivery, and facilitation of group work including room set up, handouts, presentations etc.

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To support clinicians with case closure and transfer to adult CMHT / adult ADHD Teams.

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To support the leadership team / clinical leads with service evaluations and clinical audits, collecting relevant information and presenting findings to the service lead.

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To support the service by being the link staff member for areas such as Required Outcome Measures (ROMS) or Patient Participation.

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To assist qualified staff when they are undertaking assessments by using diagnostic screening tools with patients such as Qb.

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To provide information on improving health and wellbeing and signposting to other agencies as appropriate.

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To work alongside the duty clinician, picking up tasks to ensure that enquiries are dealt with, and service user needs are met.

Please see and review attached JD for full list of roles and responsibilities.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Bramblys Grange Health Centre

Bramblys Drive

Basingstoke

Hampshire

RG21 8UN

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Bramblys Grange Health Centre

Bramblys Drive

Basingstoke

Hampshire

RG21 8UN

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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