Administrator

Job summary

We are seeking a full-time Administrator to join the Central Community Mental Health Team at College Keep.

Central CMHT offers secondary care for adults aged 18-65 with severe & enduring mental health issues. This post will be part of an established admin team who support clinicians & consultants with day-to-day activities & provide a compassionate & professional service to our clients. With a focus on staff wellbeing, we provide an inclusive, supportive place of work where you can grow & develop.

If you enjoy a fast-paced environment, can stay calm under pressure, are able to multitask & prioritise, & have a flexible approach to work, we would love to receive your application.

For further information about the post, or if you would like to have an informal discussion or visit, please contact Lynsey Lewis, Admin Manager, on 02382 310726.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

We are looking for a self-motivated, enthusiastic & organised individual that can work well in a busy environment with conflicting demands. You will be a good team player, have a can-do attitude, & be able to show initiative.

We provide a patient-focused service, therefore you will enjoy communicating & have a respectful, caring manner. You will be dealing with high call volumes & will need the capacity to manage complex, sensitive & confidential information.

You will have strong admin skills & high attention to detail. IT knowledge & skills are essential as you will be using various Microsoft applications; Excel, Word & Outlook, as well as our EPR system RIO (training will be given). A good standard of literacy & numeracy is required, along with the ability to maintain accurate records.

Please review the attached JD and PS for a full description of the duties involved in this post. We highly recommend you review the essential and desirable skills and experience required and use it when completing the application.

Brief overview of the key elements:

Providing first point of contact to service users

Dealing with incoming emails

Reception duties as required

Providing administrative support to the wider clinical team

Processing referrals

Booking and amending appointments

Typing of clinical correspondence

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

College Keep

4-12 Terminus Terrace

Southampton

Hampshire

SO14 3DT

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

College Keep

4-12 Terminus Terrace

Southampton

Hampshire

SO14 3DT

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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